Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 14 Feb 2021 12:38:41 +0000 (UTC)

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi how are you           04:12 PM, 14th Feb                     User                    Good afternoon           04:12 PM, 14th Feb                   Manish                   Hi, Thank you for contacting us. My name is Manish, How may I help you?           04:18 PM, 14th Feb                     User                    Hi           04:18 PM, 14th Feb                     User                    I want to check why my order is always canceled           04:19 PM, 14th Feb                     User                    Sorry, we had to cancel your order 9635438524 due to reasons beyond our control. Please accept our apologies.           04:19 PM, 14th Feb                     User                    2 or 3 times like that           04:20 PM, 14th Feb                     User                    Hello are you still available         
   04:21 PM, 14th Feb                   Manish                   thank you for sharing the order id.           04:23 PM, 14th Feb                   Manish                   Please allow us few mins so that we can check the details for you           04:23 PM, 14th Feb                     User                    OK please           04:23 PM, 14th Feb                   Manish                   Thank you for your patience.           04:26 PM, 14th Feb                     User                    No problem           04:26 PM, 14th Feb                   Manish                   The Item (162625923 - - Jess Jacquard 5-Piece Comforter Set - 260x240 cms) in your order went out of stock,           04:27 PM, 14th Feb                   Manish                   We always do a quality check on our product to check if the product is in perfect condition to provide it to the customer. This particular product is not in saleable condition and that is why it got cancelled from your order.      
      04:27 PM, 14th Feb                     User                    Oh           04:27 PM, 14th Feb                   Manish                   We apologise for the inconvenience caused to you.           04:27 PM, 14th Feb                     User                    OK any idea when it will again on sale           04:28 PM, 14th Feb                     User                    But still showing online this item           04:29 PM, 14th Feb                   Manish                   In order to receive any future updates on this product, we would request you to fill in your email address in the Notify Me section.           04:34 PM, 14th Feb                   Manish                   We would like to inform that we regularly update our product listings so in order to be the first one to get notified, we would highly recommend that you do the above process.           04:35 PM, 14th Feb                   Manish                   Please let us know if you have any other query.    
        04:35 PM, 14th Feb                     User                    OK thanks           04:37 PM, 14th Feb                   Manish                   It was a pleasure assisting you. Thank you for shopping with us and have a wonderful day.           04:38 PM, 14th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2099564