Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 14 Feb 2021 12:25:40 +0000 (UTC)

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hi good aftrenoon           03:51 PM, 14th Feb                   Manish                   Hi, Thank you for contacting us. My name is Manish, How may I help you?           03:54 PM, 14th Feb                     User                    hi Manish I need some help pl, regarding the car seat I bought in your store last Thursday, I receive it today but the item delivered to us is wrong           03:55 PM, 14th Feb                     User                    car seat I select in your store is for giggles globe fix  which is suitable to o months and up, but I receive giggles origin fix which is suitable for 9 months old and above           03:57 PM, 14th Feb                     User                    can you please help me           03:58 PM, 14th Feb                   Manish                   We apologise for the delayed response and the inconvenience caused to you.           04:04 PM, 14th Feb                   Manish                   Kindly share us with the order id so that we can check the details for you           04:04 PM, 14th Feb                     User                    I can share the bill with you as I pay it in your store in MOE, but during that time they don't have available stock, so they told me they will deliver it today           04:05 PM, 14th Feb                     User                             04:06 PM, 14th Feb                     User                             04:07 PM, 14th Feb                   Manish                   We apologise for the delayed response and the inconvenience caused to you.           04:11 PM, 14th Feb                   Manish                   We request you to please share the below details so that we can assist you further. 1. Store name 2. Store address           04:12 PM, 14th Feb                     User                    centre point Mall of the Emirates dubai           04:14 PM, 14th Feb                   Manish                   thank you for sharing the details.           04:15 PM, 14th Feb                   Manish                   Please note that we will forward your request  to the concerned team to fix the issue and will get back to you as soon as possible.           04:16 PM, 14th Feb                   Manish                   please share your email id.           04:16 PM, 14th Feb                     User                    [email-masked]           04:16 PM, 14th Feb                     User                    how long it will be?           04:17 PM, 14th Feb                   Manish                   please allow us 24 - 48 hrs and we will let you know the update.           04:22 PM, 14th Feb                   Manish                   It was a pleasure assisting you. Thank you for shopping with us and have a wonderful day.           04:25 PM, 14th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2099491