Subject: Ticket Assigned - Conversation with Dunking Beer
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 14 Feb 2021 12:21:09 +0000 (UTC)

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Dunking Beer Dunking Beer                    Hi good afternoob           03:32 PM, 14th Feb                     Dunking Beer                    Regarding my pending order for Graco Stroller.           03:33 PM, 14th Feb                   Manish                   Hi, Thank you for contacting us. My name is Manish, I would happy to assist you.           03:36 PM, 14th Feb                     Dunking Beer                    We have selected for home delivery and 6-8pm delivery... but the delivery guy is insisting it to deliver it now or to leave at my place. This is totally unacceptable. We choose home deliver since we are working and we have selected the timing as per the selection in your website... why the delivery guy will just leave at my place?           03:36 PM, 14th Feb                     Dunking Beer                    I am pregnant and i cannot carry it, its too heavy..That is why we selected for home delivery at 6-8pm timings...           03:38 PM, 14th Feb                   Manish                   We apologise for the inconvenience caused to you.           03:41 PM, 14th Feb                   Manish                   Kindly share us with the order id so that we can check the details for you           03:41 PM, 14th Feb                     Dunking Beer                    9634915790           03:42 PM, 14th Feb                   Manish                   than you for sharing the order id.           03:43 PM, 14th Feb                   Manish                   Please allow us few mins so that we can check the details for you           03:43 PM, 14th Feb                     Dunking Beer                    Hello           03:48 PM, 14th Feb                   Manish                   Thank you for your patience.           03:48 PM, 14th Feb                   Manish                   Please note that as we can check delivery for your order has been rescheduled for 2/14/2021 from your side.           03:49 PM, 14th Feb                     Dunking Beer                    Yes kindly take a note that we selected for 6-8pm           03:50 PM, 14th Feb                     Dunking Beer                    When we placed our order last time           03:50 PM, 14th Feb                     Dunking Beer                    Kindly check the timings. Since we requested for 6-8pm           03:50 PM, 14th Feb                   Manish                   Please note that we are not able to check the timing at this moment however our courier team will contact you accordingly.           03:51 PM, 14th Feb                     Dunking Beer                    How can we sure?           03:53 PM, 14th Feb                     Dunking Beer                    He is insisting to leave at the front of our villa. If someone take it away? This is paid already           03:54 PM, 14th Feb                     Dunking Beer                    Can i know my awb? So that i can also report this to the courier company           03:55 PM, 14th Feb                     Dunking Beer                    Hello           03:57 PM, 14th Feb                     Dunking Beer                    How can i know when it be delivered           03:57 PM, 14th Feb                     Dunking Beer                    I am worried at my order. This is paid already           03:57 PM, 14th Feb                   Manish                   Please note that we are forwarding your request  to the courier team and will get back to you as soon as possible.           03:58 PM, 14th Feb                   Manish                   Please let us know if you have any other query.           03:58 PM, 14th Feb                     Dunking Beer                    When can i expect a call?           03:59 PM, 14th Feb                     Dunking Beer                    When they will call me           03:59 PM, 14th Feb                     Dunking Beer                    Which courier is that?           03:59 PM, 14th Feb                     Dunking Beer                    Hello           04:02 PM, 14th Feb                     Dunking Beer                    When can i expect a call           04:02 PM, 14th Feb                     Dunking Beer                    For update           04:02 PM, 14th Feb                     Dunking Beer                    Hello           04:04 PM, 14th Feb                   Manish                   Please allow us 2 - 3 hrs and will let you know the update.           04:06 PM, 14th Feb                     Dunking Beer                    2-3hrs? Why it takes so long.. just give me the name of the courier           04:07 PM, 14th Feb                   Manish                   Please note that we are chat support team and we need to check it with the warehouse.           04:13 PM, 14th Feb                   Manish                   please allow us sometime and we will update you on your registered email id.           04:13 PM, 14th Feb                   Manish                   It was a pleasure assisting you. Thank you for shopping with us and have a wonderful day.           04:20 PM, 14th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2099466