Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 14 Feb 2021 12:16:54 +0000 (UTC)

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           03:49 PM, 14th Feb                   Manish                   Hi, Thank you for contacting us. My name is Manish, How may I help you?           03:53 PM, 14th Feb                     User                    I made order but no updated           03:53 PM, 14th Feb                     User                    Updates           03:53 PM, 14th Feb                     User                    Mobile number           03:53 PM, 14th Feb                     User                    50868867           03:53 PM, 14th Feb                     User                    Email           03:54 PM, 14th Feb                     User                    [email-masked]           03:54 PM, 14th Feb                   Manish                   thank you for sharing the details.           03:56 PM, 14th Feb                   Manish                   Please allow us few mins so that we can check the details for you           03:56 PM, 14th Feb                   Manish                   Thank you for your patience.           03:59 PM, 14th Feb                   Manish                   please note that we are not able to locate any order with the above email id and contact number.           04:00 PM, 14th Feb                   Manish                   we request you to please check the same information with your bank and in case if the amount has been deducted the we request you to share your bank statement and the transaction id.           04:01 PM, 14th Feb                     User                    Thank you, we’ll notify you when your order  4534911222 for Sustainable Mid-Rise Jeans wit... +4more item(s) is ready for collection from Splash (Centrepoint)  Al Shamal Road, Gharaffa.           04:03 PM, 14th Feb                     User                    Thank you, we’ll notify you when your order  4534990043 for Shorts with Pocket Detail and ... +8more item(s) is ready for collection from Splash  West Bay.           04:03 PM, 14th Feb                     User                    These are order number           04:03 PM, 14th Feb                   Manish                   thank you for sharing the details.           04:09 PM, 14th Feb                   Manish                   Please note that it usually takes 2 - 3 working days for an order to get it delivered at the collection point and to be ready for the collection.           04:09 PM, 14th Feb                   Manish                   We see that your order has been delayed, and we are really sorry for the inconvenience caused to you. We know that you are waiting for your shopping to arrive soon, and We assure you that our team is working hard to get it to you as soon as possible.           04:09 PM, 14th Feb                   Manish                   Please allow us some more time, and we will get back to you as soon as your order is ready for collection at the store.           04:09 PM, 14th Feb                     User                    Ok           04:10 PM, 14th Feb                   Manish                   It was a pleasure assisting you. Thank you for shopping with us and have a wonderful day.           04:16 PM, 14th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2099446