Subject: Ticket Assigned - Conversation with Rolling Penguin
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 14 Feb 2021 11:43:34 +0000 (UTC)

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rolling Penguin Rolling Penguin                    Hello I want to ask about my order, when will this order be shipped?           03:15 PM, 14th Feb                     Rolling Penguin                             03:16 PM, 14th Feb                   Manish                   Hi, Thank you for contacting us. My name is Manish, I would happy to assist you.           03:22 PM, 14th Feb                   Manish                   Thank you for your patience.           03:27 PM, 14th Feb                   Manish                   please allow us one min to check the detial.           03:28 PM, 14th Feb                     Rolling Penguin                    Hello Manish how are you doing?           03:28 PM, 14th Feb                     Rolling Penguin                    Sure no problem           03:28 PM, 14th Feb                   Manish                   Thank you for your patience.           03:33 PM, 14th Feb                   Manish                   Please note that it usually takes 3 - 5 working days for an order to get it delivered at the collection point and to be ready for the collection.           03:33 PM, 14th Feb                   Manish                   sorry for the typo error.           03:34 PM, 14th Feb                   Manish                   Kindly be informed that it usually takes 3 - 5 working days for an order to get it delivered.           03:34 PM, 14th Feb                   Manish                   We can see that the delivery of this order has taken longer than our normal delivery time, and We are really very sorry for this delay. We know that you’ve been waiting for it. It should be with you soon.           03:34 PM, 14th Feb                   Manish                   please confirm your contact number: +966593827585           03:34 PM, 14th Feb                     Rolling Penguin                    Yes the contact number is correct           03:37 PM, 14th Feb                     Rolling Penguin                    And you can contact here for whatsapp           03:37 PM, 14th Feb                     Rolling Penguin                    +966 50 100 8819           03:38 PM, 14th Feb                     Rolling Penguin                    Okay sure no problem, my other orders are usually shipped within a day, so just wanted to Confirm           03:38 PM, 14th Feb                     Rolling Penguin                    That's for you assistance Manish           03:39 PM, 14th Feb                     Rolling Penguin                    Your**           03:39 PM, 14th Feb                     Rolling Penguin                    Thanks *           03:39 PM, 14th Feb                   Manish                   thank you your confirmation.           03:39 PM, 14th Feb                   Manish                   Please note that we will forward your request  to the concerned team to prioritise the delivery           03:40 PM, 14th Feb                   Manish                   Please let us know if you have any other query.           03:40 PM, 14th Feb                   Manish                   It was a pleasure assisting you. Thank you for shopping with us and have a wonderful day.           03:43 PM, 14th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2099221