Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 14 Feb 2021 11:08:46 +0000 (UTC)

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I would like to order this bed. Keep getting a message that it is not available for delivery. Called customer services many times but they were no help!           02:50 PM, 14th Feb                     User                    I am willing to pick it up myself! But the system won’t let me choose this option           02:50 PM, 14th Feb                     User                    how can I purchase this bed?           02:50 PM, 14th Feb                   Manish                   Hi, Thank you for contacting us. My name is Manish, I would happy to assist you.           02:50 PM, 14th Feb                     User                    I’ve been trying to purchase it for more that 3 days now :(           02:51 PM, 14th Feb                     User                    hello Manish. I would really appreciate your help on this           02:51 PM, 14th Feb                     User                    Are you there?           02:54 PM, 14th Feb                   Manish                   We apologise for the delayed response and the inconvenience caused to you.           02:57 PM, 14th Feb                   Manish                   please note that the item which is heavy in weight or requires assembling is not available for click and collect facility           02:57 PM, 14th Feb                   Manish                   Please let us know if you have any other query.           02:58 PM, 14th Feb                     User                    How can I get it?           02:59 PM, 14th Feb                     User                    How can I have it shipped to my address           02:59 PM, 14th Feb                     User                    why does it keep saying that it is not available for delivery to my area?           02:59 PM, 14th Feb                   Manish                   We request you to please select any alternate address.           03:00 PM, 14th Feb                     User                    Like what?           03:02 PM, 14th Feb                     User                    can someone assist me in the area the store drivers to?!           03:02 PM, 14th Feb                     User                    this is extremely inconvenient           03:02 PM, 14th Feb                     User                    specially to expecting mothers           03:03 PM, 14th Feb                   Manish                   We apologise for the inconvenience caused to you.           03:07 PM, 14th Feb                   Manish                   please note that we are not able to check the local store inventory.           03:08 PM, 14th Feb                   Manish                   we request you to please visit the store for the same.           03:08 PM, 14th Feb                   Manish                   It was a pleasure assisting you. Thank you for shopping with us and have a wonderful day.           03:08 PM, 14th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2098964