Subject: New Reply Received - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 14 Feb 2021 10:29:31 +0000 (UTC)

Hi Manish Kumar,  The customer has responded to the ticket.  Conversation with User  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US">Dear Team,</span></div>
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<span lang="EN-US" style="mso-fareast-language:EN-US">I buy some items from center point online. my order no was : </span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>9634701914</span>
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<div class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US">there is 2 issues.</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US">1. I want to change size of both shoe pairs. </span></div>
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<div class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US">2. Diaper bag which is received is already have a zip issue. means its zip is not working its damaged.</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US">so kindly advise me the next procedure how I can change or return these items </span></div>
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<div class="MsoNormal"><b><span lang="EN-US" style='font-family:"Brush Script Std";color:#1F497D'>Thanks &amp; Best Regards</span></b></div>
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<div class="MsoNormal"><b><span lang="EN-US" style="color:#C00000">Nabeel Shahid</span></b></div>
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<div class="MsoNormal"><span lang="EN-US" style="color:#1F497D">055-2361482</span></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From:<span lang="EN-US"> Centrepoint &lt;[email-masked]&gt; <br><b>Sent:</b> 12 February 2021 13:30<br><b>To:</b> [email-masked]<br><b>Subject:</b> Re: [#2085960] - Conversation with User</span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Nabeel,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank you for reaching out to us.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Your order ID 9634701914 is now ready for collection. </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Kindly make sure to have your Emirates ID or Passport, during the pickup. </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Also, make sure to have the SMS/Email ready, as it is needed in the branch to be able to complete the pickup process. </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Feel free to reach out to us if you need any further assistance. </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Your friends,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>The Support Team</span></div>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>2085960:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> </span>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2085960