Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 13 Feb 2021 15:24:10 +0000 (UTC)

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           07:14 PM, 13th Feb                     User                    I need help           07:14 PM, 13th Feb                     User                    I just received my order that I placed yesterday           07:15 PM, 13th Feb                     User                    And an item of 99 aed has been canceled from your side           07:15 PM, 13th Feb                     User                    So by when will u refund me           07:15 PM, 13th Feb                     User                    Order number : 9635120062           07:16 PM, 13th Feb                   Manish                   Hi, Thank you for contacting us. My name is Manish, I would happy to assist you.           07:17 PM, 13th Feb                   Manish                   Thank you for your patience.           07:18 PM, 13th Feb              
      Manish                   We apologise for the inconvenience caused to you.           07:18 PM, 13th Feb                   Manish                   The refund amount of AED 99.00 has been processed from our side to your credit card under the transaction ID 169999990092106860 on 2/13/2021 and it will reflect in your account within 7 - 14 working days.           07:19 PM, 13th Feb                   Manish                   Please let us know if you have any other query.           07:19 PM, 13th Feb                   Manish                   Hi, I'm not getting a response from you. Are we still connected?           07:22 PM, 13th Feb                   Manish                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           07:23 PM, 13th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/
 tickets/2095586