Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 13 Feb 2021 12:12:38 +0000 (UTC)

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           03:45 PM, 13th Feb                     User                    I can't check out           03:45 PM, 13th Feb                     User                    System has been throwing an error since this morning           03:46 PM, 13th Feb                     User                    I have to make final payment to my items in the cart           03:46 PM, 13th Feb                   Manish                   Hi, Thank you for contacting us. My name is Manish, I would happy to assist you.           03:47 PM, 13th Feb                   Manish                   Kindly share your registered email ID for further assistance.           03:48 PM, 13th Feb                   Manish                   Hi, I'm not getting a response from you. Are we still connected?           03:52 PM, 13th Feb                     User                    Yes           03:52 PM, 13th Feb                     User                    [email-masked]           03:53 PM, 13th Feb                   Manish                   thank you for sharing the email id.           03:53 PM, 13th Feb                     User                             03:54 PM, 13th Feb                   Manish                   Please allow us few mins so that we can check the details for you           03:54 PM, 13th Feb                   Manish                   Thank you for your patience.           03:57 PM, 13th Feb                   Manish                   kindly clear your browser's search history and cookies and try Logging in again.           03:58 PM, 13th Feb                   Manish                   and try placing the order.           03:58 PM, 13th Feb                   Manish                   If the same problem persists, please provide us with the screenshot of the error, the type of phone and the type of mobile version that you are using for further assistance.           03:58 PM, 13th Feb                     User                    Did everything as u mentioned...its not working           04:03 PM, 13th Feb                     User                    Used different phones...s9 and huawei p30           04:03 PM, 13th Feb                     User                    Also used laptop           04:03 PM, 13th Feb                     User                    Changed the browser as well           04:03 PM, 13th Feb                     User                    Some problem ftom your server           04:04 PM, 13th Feb                     User                    Please check with back end team           04:04 PM, 13th Feb                   Manish                   Please note that we will forward your request  to the concerned team to fix it for you and will get back to you as soon as possible.           04:09 PM, 13th Feb                   Manish                   It was a pleasure assisting you. Thank you for shopping with us and have a wonderful day.           04:12 PM, 13th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2094509