Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 13 Feb 2021 09:33:40 +0000 (UTC)

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello.           12:54 PM, 13th Feb                   Manish                   Hi, Thank you for contacting us. My name is Manish, How may I help you?           12:56 PM, 13th Feb                     User                    I bought Giggles baby Drawer since Jan. 25- until now not delivered to my doorsteps... Your staff ?055 822 3536 is  giving me HIS convenience time at the peak of my working hours in the hospital...Unbelieva           12:58 PM, 13th Feb                     User                    Unbelievable?           12:58 PM, 13th Feb                   Manish                   We apologise for the inconvenience caused to you.           01:01 PM, 13th Feb                   Manish                   Kindly share us with the order id so that we can check the details for you           01:01 PM, 13th Feb                     User                             01:02 PM, 13th Feb                     User                    Sure           01:02 PM, 13th Feb                     User                    Centerpoint- Al Rashid Mall           01:06 PM, 13th Feb                     User                    abha           01:06 PM, 13th Feb                     User                             01:06 PM, 13th Feb                     User                    Please Today is my Convinience time/ day... please have it delivered to my doorsteps, asbit is already Overdue——           01:07 PM, 13th Feb                   Manish                   Thank you for your patience.           01:14 PM, 13th Feb                   Manish                   We apologise for the inconvenience caused to you.           01:17 PM, 13th Feb                   Manish                   please be informed that as we can check you had placed the order offline at the store.           01:18 PM, 13th Feb                     User                    The staff is unacceptable- insisting on his convinience time- 055 822 3536 - kindly to call his attention...!it is not good- he even said my men need some rest they can’t come to u that time (i requested) ... another reason for him only one delivery man available... those are heavy items... needs men to carry it to my door steps           01:18 PM, 13th Feb                     User                    What do u mean offline?           01:18 PM, 13th Feb                   Manish                   We request you to please share the below details so that we can assist you further. 1. Store name 2. Store address 3. Invoice for the purchase 4. Date of purchase           01:21 PM, 13th Feb                     User                    Centerpoint Al Rashid Mall           01:21 PM, 13th Feb                     User                    abha, Aseer           01:22 PM, 13th Feb                     User                    Date of purchase: Jan.25- as shown in the reciept           01:23 PM, 13th Feb                     User                             01:23 PM, 13th Feb                   Manish                   thank you for sharing the details.           01:25 PM, 13th Feb                   Manish                   please let us know your email id           01:26 PM, 13th Feb                   Manish                   so that we can let you know the update after checking it with the concerned team.           01:26 PM, 13th Feb                     User                    [email-masked]           01:27 PM, 13th Feb                   Manish                   thank your for sharing your email id.           01:30 PM, 13th Feb                   Manish                   please be rest assured we are going to check it with the concerned team and will let you know the update.           01:30 PM, 13th Feb                   Manish                   Please let us know if you have any other query.           01:31 PM, 13th Feb                   Manish                   It was a pleasure assisting you. Thank you for shopping with us and have a wonderful day.           01:33 PM, 13th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2093459