Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 13 Feb 2021 09:31:29 +0000 (UTC)

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           12:57 PM, 13th Feb                   Bot                   Hi again!           12:57 PM, 13th Feb                     User                    i want to use my shukran card to pay           12:57 PM, 13th Feb                   Manish                   Hi, Thank you for contacting us. My name is Manish, I would happy to assist you.           12:58 PM, 13th Feb                     User                    I would like to use my skukran card for purchasing a top           12:58 PM, 13th Feb                     User                    its already linked with this account           12:58 PM, 13th Feb                     User                    but I’m not able to view it during checkout           12:59 PM, 13th Feb                     User                    it has 709 points           12:59 PM, 13th Feb                     User                    Are you there?           01:02 PM, 13th Feb                   Manish                   Thank you for your patience.           01:02 PM, 13th Feb                   Manish                   To pay with your Shukrans, your MaxFashion.com and Shukran accounts must be linked.  Here's how to link them together:  You’ll first need to create a MaxFashion.com account.  If you already have a MaxFashion.com account, link your Shukran membership to it by clicking on the Shukran tab in the My Account section.  And here's how you can pay with your Shukrans:  Sign in to your account on MaxFashion.com. The 'Pay with Shukrans' slider on the Payment page will help you decide how many points you can spend and calculate your discount. Use the slider to get your desired savings.           01:02 PM, 13th Feb                   Manish                   Please let us know if you have any other query.           01:02 PM, 13th Feb                     User                    It’s already linked           01:06 PM, 13th Feb                     User                    But it’s not showing in the check out section           01:06 PM, 13th Feb                     User                             01:06 PM, 13th Feb                     User                    There?           01:12 PM, 13th Feb                   Manish                   We apologise for the delayed response and the inconvenience caused to you.           01:16 PM, 13th Feb                     User                    What to do           01:16 PM, 13th Feb                     User                    How do I use my shukran card           01:17 PM, 13th Feb                   Manish                   Please note during checkout process under the payment options you will see an option that says "Pay with shukrans", please click on that during checkout to pay with your Shukran points.           01:18 PM, 13th Feb                     User                    That option isn’t there           01:21 PM, 13th Feb                   Manish                   Kindly share with me a screenshot of the checkout page showing all the available payment modes available to you.           01:22 PM, 13th Feb                     User                             01:23 PM, 13th Feb                     User                             01:23 PM, 13th Feb                     User                             01:23 PM, 13th Feb                   Manish                   Kindly share your registered email ID for further assistance.           01:23 PM, 13th Feb                     User                    [email-masked]           01:24 PM, 13th Feb                   Manish                   thank  you for sharing the email id.           01:27 PM, 13th Feb                   Manish                   Please note that we will forward your request  to the concerned team to fix the issue and will get back to you as soon as possible.           01:29 PM, 13th Feb                   Manish                   It was a pleasure assisting you. Thank you for shopping with us and have a wonderful day.           01:31 PM, 13th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2093444