Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 13 Feb 2021 08:55:35 +0000 (UTC)

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello Goodmorning           12:46 PM, 13th Feb                   Manish                   Hi, Thank you for contacting us. My name is Manish, How may I help you?           12:47 PM, 13th Feb                     User                    I would like to cancel my order anyway not yet deliver because the person who ordered that is my friend she is just using my account and she got sick she is in the hospital now she said to me to cancel the order           12:47 PM, 13th Feb                   Manish                   We apologise for the inconvenience caused to you.           12:48 PM, 13th Feb                   Manish                   Kindly share us with the order id so that we can check the details for you           12:48 PM, 13th Feb                     User                    6272471336           12:49 PM, 13th Feb      
                User                    that is the order number           12:49 PM, 13th Feb                   Manish                   thank you for sharing the order id.           12:49 PM, 13th Feb                     User                    Welcome           12:49 PM, 13th Feb                   Manish                   Please allow us few mins so that we can check the details for you           12:49 PM, 13th Feb                     User                    i hope you can do something for it           12:49 PM, 13th Feb                     User                    she is sick now and cannot pay the order           12:50 PM, 13th Feb                   Manish                   Thank you for your patience.           12:53 PM, 13th Feb                     User                    Hello           12:53 PM, 13th Feb                   Manish                   We would like to inform you that we won't be able to cancel your order at the moment as your order is in transit and is with
  the courier now. However, we would request you to not accept the delivery of your order.           12:53 PM, 13th Feb                   Manish                   Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           12:53 PM, 13th Feb                   Manish                   Please let us know if you have any other query.           12:53 PM, 13th Feb                     User                    Ok thankyouuu somuch           12:54 PM, 13th Feb                     User                    thankyou for understanding           12:54 PM, 13th Feb                     User                    God bless you           12:55 PM, 13th Feb                   Manish                   Your are most Welcome!           12:55 PM, 13th Feb                   Manish                   It was a pleasure assisting you. Thank you for shopping with us and have a wonderful day.           12:55 PM, 13th Feb                                     
      View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2093248