Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 12 Feb 2021 12:30:24 +0000 (UTC)

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           04:13 PM, 12th Feb                   Bot                   Hi again!           04:13 PM, 12th Feb                   Manish                   Hi, Thank you for contacting us. My name is Manish, How may I help you?           04:14 PM, 12th Feb                     User                    My order has been delivered, I’m waiting for my shukram to be added to my account           04:14 PM, 12th Feb                     User                    Hello           04:18 PM, 12th Feb                   Manish                   Kindly share us with the order id so that we can check the details for you           04:19 PM, 12th Feb                   Manish                   Hi, I'm not getting a response from you. Are we still connected?           04:21 PM, 12th Feb                     User                    Order #9634887283           04:22 PM, 12th Feb                     User                    I was getting the order number           04:22 PM, 12th Feb                   Manish                   thank you for sharing the order id.           04:23 PM, 12th Feb                   Manish                   Please allow us few mins so that we can check the details for you           04:23 PM, 12th Feb                   Manish                   Thank you for your patience.           04:25 PM, 12th Feb                   Manish                   We would like to inform that your Shukran points have already been credited to your Shukran account. However, you will not be able to use these points for the next 14 days. This 14 days count starts from the delivery date of your items for your last purchase.           04:26 PM, 12th Feb                   Manish                   Please note that it will take 14 days for the Shukran points that you gained on your purchases to appear on your Shukran account.           04:26 PM, 12th Feb                   Manish                   Please let us know if you have any other query.           04:26 PM, 12th Feb                   Manish                   It was a pleasure assisting you. Thank you for shopping with us and have a wonderful day.           04:30 PM, 12th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2090564