Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 12 Feb 2021 12:19:04 +0000 (UTC)

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Good afternoon, I have a return request but no one came for pick up, can I go by myself to the store and change it?           03:56 PM, 12th Feb                   Manish                   Hi, Thank you for contacting us. My name is Manish, I would happy to assist you.           03:56 PM, 12th Feb                     User                    It was on the 14th of December           03:56 PM, 12th Feb                     User                    Hi Mabish           03:57 PM, 12th Feb                     User                    Manish**           03:57 PM, 12th Feb                   Manish                   Kindly share us with the order id so that we can check the details for you           03:59 PM, 12th Feb                     User                    9622066736           04:01 PM, 12th Feb                   Manish            
        thank you for sharing the order.           04:03 PM, 12th Feb                   Manish                   Please allow us few mins so that we can check the details for you           04:03 PM, 12th Feb                     User                    Sure thank you           04:04 PM, 12th Feb                   Manish                   Thank you for your patience.           04:08 PM, 12th Feb                   Manish                   Please confirm your contact number: +971 2 5635088           04:09 PM, 12th Feb                     User                    That's actually not my number           04:10 PM, 12th Feb                     User                    Mine is 0503870408           04:10 PM, 12th Feb                   Manish                   thank you for sharing the correct contact number.           04:11 PM, 12th Feb                   Manish                   please note that at this time we are raising a new return request for you to avoid further delay.           04
 :13 PM, 12th Feb                     User                    Yes please, I would really appreciate that           04:13 PM, 12th Feb                     User                    I received the return order           04:18 PM, 12th Feb                     User                    Thank you           04:18 PM, 12th Feb                   Manish                   It was a pleasure assisting you. Thank you for shopping with us and have a wonderful day.           04:18 PM, 12th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2090531