Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 12 Feb 2021 11:58:54 +0000 (UTC)

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I order three items from babyshop yesterday and received only 2 items received           03:36 PM, 12th Feb                     User                    Today i received           03:36 PM, 12th Feb                   Manish                   Hi, Thank you for contacting us. My name is Manish, I would happy to assist you.           03:36 PM, 12th Feb                     User                    Thanks Manish           03:37 PM, 12th Feb                   Manish                   Kindly share us with the order id so that we can check the details for you           03:39 PM, 12th Feb                     User                    Ok           03:40 PM, 12th Feb                     User                    9634907315           03:40 PM, 12th Feb                   Manish                   thank you for sharing the order id.           03:42 PM, 12th Feb                   Manish                   Please allow us few mins so that we can check the details for you           03:42 PM, 12th Feb                     User                    Ok           03:42 PM, 12th Feb                   Manish                   Thank you for your patience.           03:47 PM, 12th Feb                   Manish                   The Item (160810866 - - Juniors Dummy Play Baby Doll) in your order went out of stock, so we've partially shipped your order           03:48 PM, 12th Feb                   Manish                   The refund amount of AED 39.10 has been processed from our side to your credit card under the transaction ID 169999990091504860 on 2/12/2021   ** Noting that your card issuer requires 2-15 additional business days to process the refund as per the bank norms.           03:48 PM, 12th Feb                   Manish                   Please let us know if you have any other query.           03:48 PM, 12th Feb                     User                    So when you will send?           03:48 PM, 12th Feb                     User                    So we receive our money in 3 days           03:50 PM, 12th Feb                   Manish                   Please note that the refund for the above item has already been processed from our side.           03:54 PM, 12th Feb                   Manish                   we request you to please check the same information with your bank           03:55 PM, 12th Feb                   Manish                   It was a pleasure assisting you. Thank you for shopping with us and have a wonderful day.           03:58 PM, 12th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2090470