Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 11 Feb 2021 14:45:18 +0000 (UTC)

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi I didn't receive my order yet           06:15 PM, 11th Feb                     User                    When I track it is showing undelivered           06:16 PM, 11th Feb                   Manish                   Hi, Thank you for contacting us. My name is Manish, I would happy to assist you.           06:18 PM, 11th Feb                   Manish                   Kindly share us with the order id so that we can check the details for you           06:18 PM, 11th Feb                     User                    Sure           06:19 PM, 11th Feb                   Manish                   Hi, I'm not getting a response from you. Are we still connected?           06:21 PM, 11th Feb                     User                    Yes sir           06:22 PM, 11th Feb                     User                    But it was out for delivery on 09/2/21           06:22 PM, 11th Feb                     User                    Plz check and tell me when I will receive           06:24 PM, 11th Feb                     User                    Hello           06:25 PM, 11th Feb                   Manish                   thank you for sharing the order id.           06:28 PM, 11th Feb                   Manish                   Please allow us few mins so that we can check the details for you           06:28 PM, 11th Feb                     User                    Ok           06:28 PM, 11th Feb                   Manish                   Thank you for your patience.           06:33 PM, 11th Feb                     User                    I am waiting for your reply           06:34 PM, 11th Feb                   Manish                   please confirm your contact number: +966537923262           06:34 PM, 11th Feb                     User                    Yes this is my number           06:34 PM, 11th Feb                     User                    Hi           06:40 PM, 11th Feb                   Manish                   thank you for your confirmation.           06:41 PM, 11th Feb                     User                    Ok           06:42 PM, 11th Feb                   Manish                   Please note that we will forward your request  to the concerned team to prioritise the delivery and will get back to you as soon as possible.           06:42 PM, 11th Feb                   Manish                   Please let us know if you have any other query.           06:42 PM, 11th Feb                     User                    No,thank you for your guide           06:43 PM, 11th Feb                   Manish                   It was a pleasure assisting you. Thank you for shopping with us and have a wonderful day.           06:45 PM, 11th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2087897