Subject: Ticket Assigned - Conversation with Galloping Cupcake
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 11 Feb 2021 14:15:19 +0000 (UTC)

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Galloping  Cupcake Galloping  Cupcake                    Hi.. Good evening           06:01 PM, 11th Feb                   Manish                   Hi, Thank you for contacting us. My name is Manish, How may I help you?           06:02 PM, 11th Feb                     Galloping  Cupcake                    order  9634787342  and 9634396797 are these ready??           06:05 PM, 11th Feb                     Galloping  Cupcake                    I want to collect today..           06:05 PM, 11th Feb                   Manish                   thank you for sharing the order ids.           06:06 PM, 11th Feb                   Manish                   Please allow us few mins so that we can check the details for you           06:06 PM, 11th Feb                     Galloping  Cupcake                    Ok           06:06 PM, 11th Feb                   Manish                   Thank you for your patience.           06:09 PM, 11th Feb                   Manish                   Your order ID 9634396797 is now ready for collection.  Kindly make sure to have your Emirates ID or Passport, during the pickup.    Also, make sure to have the SMS/email ready, as it is needed in the branch to be able to complete the pickup process.           06:09 PM, 11th Feb                   Manish                   however with respect to the order id - 9634787342, please note that as we can check your order has been processed at the warehouse and it ready to be shipped from the warehouse to the store.           06:10 PM, 11th Feb                   Manish                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2 - 3 working days. You’ll receive an SMS and an email when your order is ready for collection.           06:10 PM, 11th Feb                   Manish                   Please let us know if you have any other query.           06:10 PM, 11th Feb                   Manish                   It was a pleasure assisting you. Thank you for shopping with us and have a wonderful day.           06:14 PM, 11th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2087721