Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 11 Feb 2021 11:56:28 +0000 (UTC)

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Good day           03:27 PM, 11th Feb                     User                    I have been told for the past 2days that I will receive my delivery and up till now, am yet to get it           03:28 PM, 11th Feb                     User                    I tried tracking it and I saw that I requested for rescheduling which I never did           03:28 PM, 11th Feb                   Manish                   Hi, Thank you for contacting us. My name is Manish, I would be happy to assist you.           03:29 PM, 11th Feb                   Manish                   Kindly share us with the order id so that we can check the details for you           03:29 PM, 11th Feb                     User                    A delivery driver with Landmark company has asked me for my location on whatsapp which I have sent him for 2 days now a
 nd I am yet to hear from him           03:29 PM, 11th Feb                     User                    Order ID is 6271884521           03:31 PM, 11th Feb                   Manish                   We apologise for the delayed response and the inconvenience caused to you.           03:37 PM, 11th Feb                   Manish                   thank you for sharing the order id.           03:37 PM, 11th Feb                   Manish                   Please allow us few mins so that we can check the details for you           03:37 PM, 11th Feb                   Manish                   Thank you for your patience.           03:41 PM, 11th Feb                   Manish                   please be informed that as we can check your order is out for delivery.           03:41 PM, 11th Feb                   Manish                   for your reference you can refer to the link           03:42 PM, 11th Feb                     User                    Thats the status for the past 48hour
 s but am yet to receive it           03:42 PM, 11th Feb                   Manish                   We apologise for the inconvenience caused to you.           03:48 PM, 11th Feb                   Manish                   Can you please confirm with me if this is your contact number: +966562337937           03:48 PM, 11th Feb                     User                    Yes.           03:48 PM, 11th Feb                     User                    That's my number           03:48 PM, 11th Feb                   Manish                   thank you for your confirmation.           03:52 PM, 11th Feb                   Manish                   Please be assured that we have informed the courier team to deliver the shipment on priority           03:52 PM, 11th Feb                   Manish                   Please let us know if you have any other query.           03:52 PM, 11th Feb                     User                    None at the moment           03:53 PM, 11th Feb             
       Manish                   It was a pleasure assisting you. Thank you for shopping with us and have a wonderful day.           03:56 PM, 11th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2086836