Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 11 Feb 2021 11:48:52 +0000 (UTC)

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hi           03:27 PM, 11th Feb                     User                    regarding my order # 9634608582 i would like to return and change size           03:28 PM, 11th Feb                     User                    only now i check its very big           03:28 PM, 11th Feb                   Manish                   Hi, Thank you for contacting us. My name is Manish, I would be happy to assist you.           03:28 PM, 11th Feb                   Manish                   Please allow us few mins so that we can check the details for you           03:28 PM, 11th Feb                     User                    ok           03:30 PM, 11th Feb                   Manish                   Thank you for your patience.           03:35 PM, 11th Feb                     User                    yez           03:36 PM, 11th Feb        
            Manish                   We apologise for the inconvenience caused to you.           03:36 PM, 11th Feb                     User                    no problem           03:36 PM, 11th Feb                   Manish                   please note that as we can check the item in your order comes under the non-returnable catefory.           03:36 PM, 11th Feb                   Manish                   hence we will not be able to raise a return request for this item.           03:37 PM, 11th Feb                     User                    any chance to change??           03:37 PM, 11th Feb                     User                    as i check the size before i order but when it comes the size is so big no one cn use           03:38 PM, 11th Feb                     User                    helo           03:42 PM, 11th Feb                     User                    maybe possible only i check the item i received nobody wear it           03:42 PM, 11th Feb              
      Manish                   Please note that it is non-returnable/non-exchangable.           03:43 PM, 11th Feb                   Manish                   Please let us know if you have any other query.           03:43 PM, 11th Feb                   Apoorv                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:48 PM, 11th Feb                   Manish                   It was a pleasure assisting you. Thank you for shopping with us and have a wonderful day.           03:48 PM, 11th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2086789