Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 11 Feb 2021 11:45:00 +0000 (UTC)

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           03:19 PM, 11th Feb                   Bot                   Hi again!           03:19 PM, 11th Feb                     User                    Good afternoon           03:20 PM, 11th Feb                   Manish                   Hi, Thank you for contacting us. My name is Manish, How may I help you?           03:21 PM, 11th Feb                     User                    Ordered bags yesterday but haven't received any information about it yet           03:21 PM, 11th Feb                   Manish                   Kindly share us with the order id so that we can check the details for you           03:21 PM, 11th Feb                     User                    Abigail Amatey  +96598077008           03:22 PM, 11th Feb                     User                    Email [email-masked]           03:23
  PM, 11th Feb                     User                    Unfortunately the number I gave out yesterday has a problem so wanted to change           03:25 PM, 11th Feb                   Manish                   thank you for sharing the email id.           03:26 PM, 11th Feb                   Manish                   Please allow us few mins so that we can check the details for you           03:26 PM, 11th Feb                     User                    Ok           03:26 PM, 11th Feb                     User                    Wondering if I could add one more bag so that all be sent together           03:29 PM, 11th Feb                   Manish                   Thank you for your patience.           03:30 PM, 11th Feb                   Manish                   please note that as we can check there are two orders in your account.           03:31 PM, 11th Feb                   Manish                   and contact number for both the orders is 96598077008           03:31 PM,
  11th Feb                     User                    Can I change the number?           03:33 PM, 11th Feb                     User                    +96594096423           03:34 PM, 11th Feb                   Manish                   thank you for sharing the contact number.           03:39 PM, 11th Feb                   Manish                   Please note that we will forward your contact number to the concerned team to arrange the delivery on a priority.           03:39 PM, 11th Feb                   Manish                   Please let us know if you have any other query.           03:39 PM, 11th Feb                     User                    But I ordered three bags though           03:40 PM, 11th Feb                   Manish                   thank you for your confirmation.           03:44 PM, 11th Feb                   Manish                   It was a pleasure assisting you. Thank you for shopping with us and have a wonderful day.           03:44 PM, 11th Feb    
                                       View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2086761