Subject: Ticket Assigned - Conversation with Chanting Wayfarer
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 11 Feb 2021 11:13:27 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Chanting Wayfarer Chanting Wayfarer                    Can u change the number           02:23 PM, 11th Feb                     Chanting Wayfarer                    As the above number is not available           02:23 PM, 11th Feb                     Chanting Wayfarer                    +971586243263           02:23 PM, 11th Feb                     Chanting Wayfarer                    and get my products delivered please .           02:24 PM, 11th Feb                     Chanting Wayfarer                    ???           02:26 PM, 11th Feb                     Chanting Wayfarer                    ????           02:28 PM, 11th Feb                   Manish                   Hi Thank you for contacting us. My name is Manish, I would be happy to assist you.           02:28 PM, 11th Feb                   Manish                   Kindly share us with the order id so that we can check the details for you           02:28 PM, 11th Feb                     Chanting Wayfarer                    Hi           02:28 PM, 11th Feb                     Chanting Wayfarer                    My order number is 9633786332           02:29 PM, 11th Feb                   Manish                   thank you for sharing the order id.           02:29 PM, 11th Feb                   Manish                   Please allow us few mins so that we can check the details for you           02:29 PM, 11th Feb                     Chanting Wayfarer                    i havent recieved delivery of my products           02:29 PM, 11th Feb                     Chanting Wayfarer                    When will i get the delivery           02:29 PM, 11th Feb                     Chanting Wayfarer                    Its showing it has been shipped since 7th feb           02:30 PM, 11th Feb                     Chanting Wayfarer                    and not yet delivered           02:30 PM, 11th Feb                     Chanting Wayfarer                    ?           02:31 PM, 11th Feb                   Manish                   please confirm your contact number: +971555924155           02:34 PM, 11th Feb                     Chanting Wayfarer                    No           02:34 PM, 11th Feb                     Chanting Wayfarer                    +971 586243263           02:35 PM, 11th Feb                   Manish                   thank you for sharing the contact number.           02:35 PM, 11th Feb                   Manish                   Please note that we will forward your contact number  to the courier team to arrange the delivery on a priority.           02:36 PM, 11th Feb                     Chanting Wayfarer                    the contact number u mentioned is not in func           02:38 PM, 11th Feb                     Chanting Wayfarer                    please get my products delivered           02:38 PM, 11th Feb                     Chanting Wayfarer                    +971 586243263 is my contact number . You can msg on this and get it delivered           02:39 PM, 11th Feb                   Manish                   Please be rest assured we will forward your contact number : +971 586243263           02:40 PM, 11th Feb                   Manish                   is there any thing else we can assist you?           02:41 PM, 11th Feb                     Chanting Wayfarer                    Yes           02:42 PM, 11th Feb                     Chanting Wayfarer                    My order number 9627604789           02:44 PM, 11th Feb                     Chanting Wayfarer                    I had placed return req           02:44 PM, 11th Feb                     Chanting Wayfarer                    on 21st  of jan           02:44 PM, 11th Feb                     Chanting Wayfarer                    still nobody has come to collect the product           02:44 PM, 11th Feb                     Chanting Wayfarer                    Ive been on and off calling customer care           02:45 PM, 11th Feb                     Chanting Wayfarer                    regarding the return . Ive been told that the courier agent will come in 2-3 days and it has been almost over 20 days and nobody has come yet for collection           02:46 PM, 11th Feb                   Manish                   thank you  for sharing the order id.           02:48 PM, 11th Feb                   Manish                   Please allow us few mins so that we can check the details for you           02:48 PM, 11th Feb                     Chanting Wayfarer                    Ok           02:49 PM, 11th Feb                   Manish                   Please confirm your contact number: +971504735879           02:52 PM, 11th Feb                     Chanting Wayfarer                    No           02:54 PM, 11th Feb                     Chanting Wayfarer                    this is not the contact number provided           02:54 PM, 11th Feb                   Manish                   please help us with your contact number.           02:56 PM, 11th Feb                     Chanting Wayfarer                    +971586243263           02:56 PM, 11th Feb                     Chanting Wayfarer                    Please get the return items collected           02:58 PM, 11th Feb                     Chanting Wayfarer                    This is my number           02:58 PM, 11th Feb                     Chanting Wayfarer                    ?           03:00 PM, 11th Feb                     Chanting Wayfarer                    Are you there??           03:03 PM, 11th Feb                     Chanting Wayfarer                    Hello?           03:03 PM, 11th Feb                   Manish                   We apologise for the delayed response and the inconvenience caused to you.           03:06 PM, 11th Feb                   Manish                   thank you for sharing the contact number.           03:06 PM, 11th Feb                     Chanting Wayfarer                    Ok           03:06 PM, 11th Feb                     Chanting Wayfarer                    now ?           03:06 PM, 11th Feb                   Manish                   We are truly sorry to hear that our courier team failed to pickup the items from you. This is surely not the experience we want our customers to have when they shop with us. Our return and refunds are always meant to be a hassle free process.           03:07 PM, 11th Feb                   Manish                   We can understand your frustration here. Please be assured as we have now escalated this issue with our courier team and they will arrange a pickup for your items.           03:07 PM, 11th Feb                   Manish                   Please allow us some time to work and get this issue fixed for you. We would really appreciate your patience and understanding here.           03:07 PM, 11th Feb                     Chanting Wayfarer                    So when will you get the products collected ?           03:08 PM, 11th Feb                     Chanting Wayfarer                    did you update my contact number?           03:08 PM, 11th Feb                     Chanting Wayfarer                    +971586243263           03:10 PM, 11th Feb                     Chanting Wayfarer                    Please get the return arranged as soon as possible?           03:10 PM, 11th Feb                   Manish                   Please be rest assured we will update the contact number and try our best to get it collected at the earliest.           03:13 PM, 11th Feb                   Manish                   It was a pleasure assisting you. Thank you for shopping with us and have a wonderful day.           03:13 PM, 11th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2086582