Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 11 Feb 2021 10:44:04 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           02:22 PM, 11th Feb                   Bot                   Hi again!           02:22 PM, 11th Feb                     User                    How can I return a few items if I did checkout as a guest?           02:23 PM, 11th Feb                     User                    I have an account now , but when I bought a few items two days ago , I checked out as     ‘ guest ‘           02:23 PM, 11th Feb                     User                    I want to return a few of them now , and get a bigger size.           02:26 PM, 11th Feb                   Manish                   Hi, Thank you for contacting us. My name is Manish, How may I help you?           02:26 PM, 11th Feb                   Manish                   Kindly share us with the order id so that we can check the details for you           02:27 PM, 11th Feb                   Manish                   Hi, I'm not getting a response from you. Are we still connected?           02:29 PM, 11th Feb                     User                    The order number that’s on the package ?           02:30 PM, 11th Feb                     User                    9634375480           02:31 PM, 11th Feb                     User                    And           02:31 PM, 11th Feb                     User                    9634583066           02:31 PM, 11th Feb                     User                    One item from the first package and three from the second  one .           02:32 PM, 11th Feb                     User                    Hello ?           02:33 PM, 11th Feb                   Manish                   thank you for sharing the order id.           02:35 PM, 11th Feb                   Manish                   Please allow us few mins so that we can check the details for you           02:35 PM, 11th Feb                   Manish                   please note that as we can check with respect to the order id - 9634375480, all 3 items has been delivered to you.           02:38 PM, 11th Feb                   Manish                   and with respect to the order id - 9634583066, all 5 items has also been delivered to you.           02:39 PM, 11th Feb                   Manish                   we request you to please check the shipment again and let us know if you had received all the item.           02:40 PM, 11th Feb                   Manish                   It was a pleasure assisting you. Thank you for shopping with us and have a wonderful day.           02:43 PM, 11th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2086406