Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 11 Feb 2021 10:14:37 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           01:32 PM, 11th Feb                   Manish                   Hi, Thank you for contacting us. My name is Manish, How may I help you?           01:33 PM, 11th Feb                     User                    Hi Manish           01:33 PM, 11th Feb                     User                    i am ordering a shoes online.           01:34 PM, 11th Feb                     User                    its steve madden shoes. the size is 43. i have seen the sizing chart of steve madden middle east website. and it shows 43 is my size.           01:35 PM, 11th Feb                   Manish                   please confirm your territory           01:38 PM, 11th Feb                     User                    Fujairah           01:41 PM, 11th Feb                     User                    i am not able to select centrepoint fujairah 
 city centre.           01:41 PM, 11th Feb                   Manish                   thank you for sharing the detials.           01:42 PM, 11th Feb                   Manish                   Please allow us few mins so that we can check the details for you           01:42 PM, 11th Feb                   Manish                   Thank you for your patience.           01:45 PM, 11th Feb                   Manish                   Please share the item link.           01:46 PM, 11th Feb                     User                    just a second           01:48 PM, 11th Feb                     User                    https://www.centrepointstores.com/ae/en/Footwear/Formal-Shoes/SHOEMART-INTERNATIONAL-Steve-Madden-Men%27s-Brogue-Shoes-with-Lace-Up-Closure/p/KEVINNBlack           01:49 PM, 11th Feb                     User                    this is the shoes. i just want to confirm the shoe size is correct.           01:49 PM, 11th Feb                     User                    as per the
  data at steve madden middle east website. 43 should fit. but other brands like IMAC my size is 41.           01:50 PM, 11th Feb                   Manish                   thank you for sharing the details.           01:54 PM, 11th Feb                   Manish                   please note that as we can check fujairah city centre is coming there.           01:56 PM, 11th Feb                   Manish                            01:57 PM, 11th Feb                   Manish                   is there anything else we can assist you with?           02:00 PM, 11th Feb                     User                    i have selected the another pickup point. its ok now           02:01 PM, 11th Feb                     User                    ?           02:01 PM, 11th Feb                     User                    its ok           02:01 PM, 11th Feb                     User                    what about sizing.           02:01 PM, 11th Feb                   Manish                   Please note 
 that we will forward our size guide on your email id.           02:06 PM, 11th Feb                     User                    ok           02:08 PM, 11th Feb                     User                    will that sizing be for Steve Madden?           02:08 PM, 11th Feb                   Manish                   please help us with your email id we will get back to you with an update as we need to check it with the concerned team.           02:10 PM, 11th Feb                   Manish                   Hi, I'm not getting a response from you. Are we still connected?           02:12 PM, 11th Feb                   Manish                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           02:14 PM, 11th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2086236