Subject: Ticket Assigned - Conversation with Talking Blueberry
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 11 Feb 2021 10:08:03 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Talking  Blueberry Talking  Blueberry                    Yes am here           01:43 PM, 11th Feb                     Talking  Blueberry                    Just menut before I just delivered one order from you           01:43 PM, 11th Feb                     Talking  Blueberry                    I want to change that t shirt it’s not my size that’s why           01:44 PM, 11th Feb                     Talking  Blueberry                    could you please help me ?           01:44 PM, 11th Feb                   Manish                   Hi, Thank you for contacting us. My name is Manish, I would be happy to assist you.           01:47 PM, 11th Feb                   Manish                   Kindly share us with the order id so that we can check the details for you           01:47 PM, 11th Feb                     Talking  Blueberry                    LM4534498129           01:48 PM, 11th Feb                   Manish                   thank you for sharing the order id.           01:48 PM, 11th Feb                   Manish                   Please allow us few mins so that we can check the details for you           01:49 PM, 11th Feb                     Talking  Blueberry                    ok           01:49 PM, 11th Feb                   Manish                   In the meantime, an exchange is not available at MAX. You can return online purchases through the below three channels:  - You can let us know the name of the items and the order number, we will arrange for a return.  · You can also book the return online. You can log into your account and go to Order History. Click on  "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions.  · You can now drop off your return to any (MAX) store across the Qatar.  Here’s what you need to do.   · Visit your nearest store: Wrap your returns in their original shipping packaging and bring it along with your invoice to any (MAX) store across the Qatar.  · Hand over your return: An authorized staff member will take your package and hand you an acknowledgment receipt. Please keep this safe.  · Receive your refund: After we check your returns, we'll process your refund. If you’ve paid by cash, you can ask for a cash refund. It can also be refunded to your My Credit account for online purchases. If you’ve paid by card, you can receive a refund to your card.  Don't forget to check the returns policy first to see which products we don't take back. You have within 14 days to do a return and a refund.MAX           01:50 PM, 11th Feb                   Manish                   Please let us know if you have any other query.           01:51 PM, 11th Feb                     Talking  Blueberry                    But I don’t have any history button here           01:54 PM, 11th Feb                   Manish                   We apologise for the inconvenience caused to you.           01:58 PM, 11th Feb                   Manish                   We request you to please specify the item name about your inquiry so that we can raise a return request for you.           01:59 PM, 11th Feb                   Manish                   Hi, I'm not getting a response from you. Are we still connected?           02:01 PM, 11th Feb                   Manish                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           02:07 PM, 11th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2086188