Subject: Ticket Assigned - Conversation with Signaling Bottle
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 11 Feb 2021 09:46:55 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Signaling Bottle Signaling Bottle                    Hello, sorry, this is the ID no.           01:31 PM, 11th Feb                     Signaling Bottle                    4534584478           01:32 PM, 11th Feb                     Signaling Bottle                    I wish to replace the items due to wrong size.           01:33 PM, 11th Feb                   Manish                   thank you for sharing the order id.           01:37 PM, 11th Feb                   Manish                   Please allow us few mins so that we can check the details for you           01:37 PM, 11th Feb                   Manish                   Thank you for your patience.           01:39 PM, 11th Feb                     Signaling Bottle                    Thank you. I actually tried to return it in the system thought that there will be exchange option but none           01:39 PM
 , 11th Feb                   Manish                   In the meantime, an exchange is not available at Centrepoint, however a return and refund can be done.           01:40 PM, 11th Feb                     Signaling Bottle                    Oh i see.. its fine. I just returned it instead.           01:41 PM, 11th Feb                     Signaling Bottle                    I paid thru credit card, how the refund will be done?           01:41 PM, 11th Feb                   Manish                   Please note as as yo had already raised a return request and our courier team will contact you to arrange the collection.           01:43 PM, 11th Feb                   Manish                   it will take 3 - 5 working days to get id collected.           01:44 PM, 11th Feb                   Manish                   once it will reach to the warehouse your refund will processed to your original payment method.           01:44 PM, 11th Feb                     Signaling Bottle               
      Ok, I understand. Thank you..           01:45 PM, 11th Feb                   Manish                   It was a pleasure assisting you. Thank you for shopping with us and have a wonderful day.           01:46 PM, 11th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2086052