Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 11 Feb 2021 09:31:32 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Good afternoon           01:15 PM, 11th Feb                     User                    I place one order yesterday night           01:15 PM, 11th Feb                     User                    Order # 9634701914           01:15 PM, 11th Feb                     User                    Can you tell when i can collect           01:16 PM, 11th Feb                   Manish                   Hi, Thank you for contacting us. My name is Manish, How may I help you?           01:16 PM, 11th Feb                     User                    Can u update me regarding my order           01:17 PM, 11th Feb                   Manish                   Please allow us few mins so that we can check the details for you           01:17 PM, 11th Feb                     User                    Ok           01:18 PM, 11th Feb                     User                    Waiting           01:21 PM, 11th Feb                     User                    Mr. Manish r u there           01:23 PM, 11th Feb                   Manish                   Thank you for your patience.           01:28 PM, 11th Feb                   Manish                   Please note that as we can check your order has been processed at the warehouse and it ready to be shipped from the warehouse to the store.           01:28 PM, 11th Feb                   Manish                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2 - 3 working days. You’ll receive an SMS and an email when your order is ready for collection.           01:28 PM, 11th Feb                   Manish                   Please let us know if you have any other query.           01:28 PM, 11th Feb                     User                    Thanks           01:29 PM, 11th Feb                   Manish                   It was a pleasure assisting you. Thank you for shopping with us and have a wonderful day.           01:31 PM, 11th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2085960