Subject: Ticket Assigned - Conversation with Sailing Magnifier
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 11 Feb 2021 09:29:28 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sailing Magnifier Sailing Magnifier                    Hi           01:16 PM, 11th Feb                     Sailing Magnifier                    This is regarding my retrun for order no LM9633237259           01:17 PM, 11th Feb                   Manish                   Hi, Thank you for contacting us. My name is Manish, How may I help you?           01:17 PM, 11th Feb                     Sailing Magnifier                    Yesterday it was picked up.. but I was not given any acknowledgement receipt.. can u cnfrm           01:17 PM, 11th Feb                   Manish                   Please allow us few mins so that we can check the details for you           01:20 PM, 11th Feb                     Sailing Magnifier                    Ok           01:20 PM, 11th Feb                   Manish                   Thank you for your patience.           01:24 PM, 11th Feb                   Manish                   We would like to inform you that the collection of your item has been done and it's in transit to the warehouse. Once it will reach to the warehouse after the quality check your refund will be initiated to your original payment method.           01:24 PM, 11th Feb                     Sailing Magnifier                    Whats the status           01:24 PM, 11th Feb                   Manish                   Here's how long it will take:  1. 2-3 business days to receive your returned items.  2. 2 business days to perform a quality check and issue a refund.  3. Your bank or card issuer may take an additional 2-15 business days to process the transaction.            01:24 PM, 11th Feb                   Manish                   Please let us know if you have any other query.           01:24 PM, 11th Feb                     Sailing Magnifier                    Ok.. thanks..will i get a sms that refund has been initiated?           01:25 PM, 11th Feb                   Manish                   Yes you will be notified once the refund will be processed.           01:29 PM, 11th Feb                   Manish                   It was a pleasure assisting you. Thank you for shopping with us and have a wonderful day.           01:29 PM, 11th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2085941