Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 11 Feb 2021 09:02:33 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hi           12:50 PM, 11th Feb                   Manish                   Hi, Thank you for contacting us. My name is Manish, How may I help you?           12:50 PM, 11th Feb                     User                    Order #4534804859           12:52 PM, 11th Feb                     User                    placed an order now, but the shipping address entered was incorrect           12:52 PM, 11th Feb                     User                    can u please update it to Ezdan 30, Building 12, Flat 21, Al Wukair           12:53 PM, 11th Feb                   Manish                   thank you for sharing the order id.           12:53 PM, 11th Feb                   Manish                   Please allow us few mins so that we can check the details for you           12:54 PM, 11th Feb                     User                    ok 
           12:54 PM, 11th Feb                   Manish                   Thank you for your patience.           12:56 PM, 11th Feb                     User                    ok           12:57 PM, 11th Feb                   Manish                   We would like to inform you that due to security reasons, we are not authorized to make any changes to our customer's account.           12:57 PM, 11th Feb                   Manish                   however we will forward your address to the courier team once it will be shipped from the warehouse.           12:58 PM, 11th Feb                     User                    can u please ship to the new address           12:58 PM, 11th Feb                     User                    i have already updated the shipping address in my account.           12:58 PM, 11th Feb                     User                    however i updated after placing the order, and in my order it is still showing the old address           12:59 PM, 11th Feb          
          Manish                   than you for your confirmation.           12:59 PM, 11th Feb                   Manish                   please note that as we can check your address has already been updated in your account.           01:00 PM, 11th Feb                   Manish                   please be rest assured your order will be shipped to the same address.           01:00 PM, 11th Feb                   Manish                   and also request you to please instruct the courier agent to deliver it according to the updated address when they will contact you to arrange the delivery.           01:01 PM, 11th Feb                   Manish                   Please let us know if you have any other query.           01:01 PM, 11th Feb                     User                    ok           01:02 PM, 11th Feb                     User                    thanks           01:02 PM, 11th Feb                   Manish                   It was a pleasure assisting you. Thank you for shop
 ping with us and have a wonderful day.           01:02 PM, 11th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2085768