Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 08 Feb 2021 14:36:13 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           06:22 PM, 08th Feb                     User                    Good evening           06:22 PM, 08th Feb                   Manish                   Hi, Thank you for contacting us. My name is Manish, How may I help you?           06:22 PM, 08th Feb                     User                    I ordered a bag           06:23 PM, 08th Feb                     User                    Today i received sms at 2:06 pm that your order is out for delivery           06:23 PM, 08th Feb                     User                    But not received till now           06:24 PM, 08th Feb                     User                    I checked by track no it showing delivery rescheduled           06:24 PM, 08th Feb                   Manish                   Kindly share us with the order id so that we can check the details for you       
     06:25 PM, 08th Feb                     User                    Track id is FP0207210002084           06:25 PM, 08th Feb                     User                    Order 6271386025 for Textured Crossbody Bag           06:26 PM, 08th Feb                     User                    Please check why my delivery is rescheduled?           06:28 PM, 08th Feb                     User                             06:29 PM, 08th Feb                   Manish                   thank you for sharing the order id.           06:30 PM, 08th Feb                   Manish                   Please allow us few mins so that we can check the details for you           06:30 PM, 08th Feb                     User                    Ok           06:30 PM, 08th Feb                   Manish                   Thank you for your patience.           06:32 PM, 08th Feb                   Manish                   please confirm your contact number:  +966598298606           06:33 PM, 08th Feb                     
 User                    Yes           06:33 PM, 08th Feb                   Manish                   thank you for your confirmation.           06:33 PM, 08th Feb                     User                    When will my ordee deliver now?           06:34 PM, 08th Feb                   Manish                   please note that we always attempt the delivery on 3 different days.           06:34 PM, 08th Feb                     User                    And why not delivered today?? Kindly let me know           06:35 PM, 08th Feb                   Manish                   please be rest assured our courier team will rearrange the delivery.           06:35 PM, 08th Feb                     User                    Ok           06:35 PM, 08th Feb                   Manish                   It was a pleasure assisting you. Thank you for shopping with us and have a wonderful day.           06:35 PM, 08th Feb                                          View conversation in Freshchat https://landmark
 groupservice.freshdesk.com/helpdesk/tickets/2073240