Subject: Ticket Assigned - items that you cancelled from my order
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 08 Feb 2021 10:32:57 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  items that you cancelled from my order please dont cancel my ordered item, you can replace the size to 1-2 yrs, or
change the color, but please dont cancel it because i really need it for my
daughters birthday. attached to this email is the picture of the item that
u can replace with. but still the same design. replace only the color or
the size.

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2068042