Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 08 Feb 2021 07:56:11 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hi           11:39 AM, 08th Feb                     User                    you have more 21% on the application with the 21OFF code           11:40 AM, 08th Feb                     User                    I am trying to use now and it is not working           11:40 AM, 08th Feb                     User                    can you help in that regard?           11:41 AM, 08th Feb                   Manish                   Hi, Thank you for contacting us. My name is Manish, How may I help you?           11:42 AM, 08th Feb                     User                    you have more 21% on the application with the 21OFF code  I am trying to use now and it is not working  can you help in that regard?           11:42 AM, 08th Feb                   Manish                   we request you to please share some screenshot of the promotion you
  had received.           11:46 AM, 08th Feb                   Manish                   and also the error screenshot so that we can assist you.           11:46 AM, 08th Feb                     User                    I dnt have screen shot           11:47 AM, 08th Feb                     User                    it is a promotion online           11:47 AM, 08th Feb                     User                    I applied it yesterday it worked           11:47 AM, 08th Feb                     User                    now it is now working           11:47 AM, 08th Feb                   Manish                   We apologise for the inconvenience caused to you.           11:50 AM, 08th Feb                   Manish                   please note that in order it investigate the issue properly we need the error screenshot.           11:51 AM, 08th Feb                   Manish                   Hi, I'm not getting a response from you. Are we still connected?           11:54 AM, 08th Feb         
           Manish                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:55 AM, 08th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2071047