Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 08 Feb 2021 07:51:47 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hello           11:30 AM, 08th Feb                   Bot                   Hi again!           11:30 AM, 08th Feb                     User                    i have delivery to come           11:30 AM, 08th Feb                   Manish                   Hi, Thank you for contacting us. My name is Manish, How may I help you?           11:30 AM, 08th Feb                     User                    i have a delvery to come           11:31 AM, 08th Feb                     User                    for a Graco car seat           11:31 AM, 08th Feb                     User                    invoice no 21005100069620210205           11:31 AM, 08th Feb                     User                    slimfit LX Black           11:33 AM, 08th Feb                     User                    hello           11:34 AM, 08th Feb                   Man
 ish                   We apologise for the delayed response and the inconvenience caused to you.           11:35 AM, 08th Feb                   Manish                   we request you to please share your order id.           11:35 AM, 08th Feb                     User                    invoice no 21005100069620210205           11:36 AM, 08th Feb                   Manish                   Kindly share your registered email ID for further assistance.           11:39 AM, 08th Feb                     User                    [email-masked]           11:39 AM, 08th Feb                     User                    its not online purchaase           11:39 AM, 08th Feb                     User                    i purchase from mall of emirates store           11:40 AM, 08th Feb                   Manish                   Thank you for your patience.           11:43 AM, 08th Feb                   Manish                   please note that we will only be able to assist you on the purchase 
 made online.           11:44 AM, 08th Feb                   Manish                   for offline purchase we request you to please visit the same store.           11:44 AM, 08th Feb                   Manish                   Please let us know if you have any other query.           11:44 AM, 08th Feb                   Manish                   Hi, I'm not getting a response from you. Are we still connected?           11:47 AM, 08th Feb                     User                    thanks           11:48 AM, 08th Feb                   Manish                   It was a pleasure assisting you. Thank you for shopping with us and have a wonderful day.           11:51 AM, 08th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2071023