Subject: Ticket Assigned - Fwd: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 08 Feb 2021 02:39:40 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Fwd: We’ve received your return request. Hi

Please note that nobody contacted me for the pick up.

Please check and let me know what to do next.

Thank you
Shajedda Hosenbocus
Tel: 0551037155

---------- Forwarded message ---------
From: Centrepoint <[email-masked]>
Date: Mon, 25 Jan 2021 at 4:38 PM
Subject: We’ve received your return request.
To: Shajedda Hosenbocus <[email-masked]>

Here’s what you need to do next.

<https://www.centrepointstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
Download our apps now
<https://itunes.apple.com/ae/app/id1161310479f?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
[image:
android icon]
<https://play.google.com/store/apps/details?id=com.landmarkgroup.centrepointstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
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We’ve received your return request.

Hi Shajedda Hosenbocus, thank you for getting in touch with us. Here’s how
your return 1000467792 for order 9630138904 will work.Our delivery partner
will pick up your return in around 3-5 business days.
*Order Details *

Item

Description

Total Price
*LIFESTYLE*
Puritan Candle Holder - 26 cms
Color: Gold
Quantity: 2 AED 158

Total *AED 158*
1. Box up your return

Please include the invoice, price tags and any warranty information.
2. Hand over your return

Our delivery partner will pick it up from your doorstep.
3. Receive your refund

This will be issued after we receive your products in our warehouse and
conduct a quality check.
Here's how your refund works:

   - If you’ve paid by Cash on Delivery, your refund will be credited to
   your My Credit balance under your account.
   - Refunds to your Credit Card or Debit Card may take 4-15 business days
   to process.
   - Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent
   will also be credited to your My Credit balance.

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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2036170