Subject: New Reply Received - complaint letter about wrong product shipped
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 07 Feb 2021 17:34:16 +0000

Hi Manish Kumar,  The customer has responded to the ticket.  complaint letter about wrong product shipped  Ticket comment <div dir="auto">Team , </div>
<div dir="auto">Thanks for your reply and support. </div>
<div dir="auto"><br></div>
<div dir="auto"> I like the way you peoples are responding to the customer feedback’s.</div>
<div dir="auto">As you know it was my gift for my baby girl but I’m okay and comfortable with the your solutions.</div>
<div dir="auto">Regarding the anklets kindly send the missing items to the same office address it will be highly appreciated.</div>
<div dir="auto"><br></div>
<div dir="auto">Thanks you for your support and cooperation.</div>
<div dir="auto"><br></div>
<div dir="auto">Faithfully yours,</div>
<div dir="auto">Customer </div>
<div dir="auto">Clement Douglas Rodrigues </div>
<div dir="auto">00919961652555</div>
<div dir="auto"><br></div>
<div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 6 Feb 2021 at 3:28 PM, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Clement,</div>
<div><div dir="ltr">
<div style="margin:0in 0in 0.0001pt"> </div>
<div style="margin:0in 0in 0.0001pt" dir="ltr">Thank
you for your prompt response.</div>
<div style="margin:0in 0in 0.0001pt"> </div>
<div style="margin:0in 0in 0.0001pt">We
apologise for the inconvenience caused.</div>
<div style="margin:0in 0in 0.0001pt"><br></div>
<div style="margin:0in 0in 0.0001pt" dir="ltr">We would like to inform you that we have processed the refund for the item (Bow Detail Mary Jane Shoes) in the order id - 9629678823 has been processed and you do not need to return the item.</div>
<div style="margin:0in 0in 0.0001pt"> </div>
<div style="margin:0in 0in 0.0001pt" dir="ltr">The
refund amount of AED 18.00 has been processed from our
side to your credit card under the transaction ID 169999990074502014 on 2/6/2021 and it will reflect in your account within 7 - 14 working days.</div>
<div style="margin:0in 0in 0.0001pt" dir="ltr"> </div>
<div style="margin:0in 0in 0.0001pt">Feel
free to get in touch with us for further assistance.</div>
<div style="margin:0in 0in 0.0001pt"> </div>
<div style="margin:0in 0in 0.0001pt">
<div dir="ltr">Your friends,</div>
<div>The Support Team</div>
</div>
</div></div>
</div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2047207