Subject: Ticket Assigned - Conversation with Skating Pen
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 07 Feb 2021 16:11:15 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Skating Pen Skating Pen                    What is the status.?           07:46 PM, 07th Feb                   Manish                   Hi, Welcome again!           07:48 PM, 07th Feb                   Manish                   please allow us 24 - 48 hrs and we will get back to you with the updates.           07:48 PM, 07th Feb                     Skating Pen                    what           07:48 PM, 07th Feb                     Skating Pen                    Please can I know the status for above mentioned returned I'd           07:50 PM, 07th Feb                   Manish                   We would like to inform you that the collection of your item has been done and it's reached warehouse. Once it will go through the quality check your refund will be initiated to your original payment method.           07:51 PM, 07th Feb                   Manish          
          and the return status is cancelled at this moment hence we request you to please allow us 24 - 48 hrs for further investigation.           07:52 PM, 07th Feb                     Skating Pen                    why it's cancelled           07:52 PM, 07th Feb                     Skating Pen                    will it refund the amount if it's cancelled?           07:53 PM, 07th Feb                   Manish                   we need to check it with the concerned team.           07:57 PM, 07th Feb                     Skating Pen                    Please check and let me know           07:57 PM, 07th Feb                     Skating Pen                    I'm waiting for your response           07:57 PM, 07th Feb                     Skating Pen                    I'm online           07:57 PM, 07th Feb                   Manish                   please allow us 24 - 48 hrs.           08:00 PM, 07th Feb                     Skating Pen                    why not now..?           08
 :01 PM, 07th Feb                   Manish                   as we are the chat support team and we need to check the issue with the warehouse team.           08:01 PM, 07th Feb                   Manish                   as the return and refund gets processed by them.           08:01 PM, 07th Feb                   Manish                   Please let us know if you have any other query.           08:01 PM, 07th Feb                     Skating Pen                    Yes           08:03 PM, 07th Feb                     Skating Pen                    why it's cancelled..?           08:03 PM, 07th Feb                   Manish                   Please note that you do not need to bother for the cancelled status as we already received the item as per the return tracking id           08:06 PM, 07th Feb                   Manish                   we will make you sure to get the return and refund processed for you.           08:06 PM, 07th Feb                   Manish                   is the
 re any thing else we can assist you with?           08:07 PM, 07th Feb                   Manish                   It was a pleasure assisting you. Thank you for shopping with us and have a wonderful day.           08:11 PM, 07th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2068983