Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 07 Feb 2021 15:45:48 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hai           07:18 PM, 07th Feb                     User                    Hey           07:18 PM, 07th Feb                   Manish                   Hi, Thank you for contacting us. My name is Manish, How may I help you?           07:22 PM, 07th Feb                   Manish                   Hi, I'm not getting a response from you. Are we still connected?           07:26 PM, 07th Feb                     User                    Hai Manish           07:26 PM, 07th Feb                     User                    Return status 6268103942           07:27 PM, 07th Feb                     User                    retur status 6266175712           07:27 PM, 07th Feb                   Manish                   than you for sharing the order ids.           07:31 PM, 07th Feb                   Manish                   Please allow us few mins so that we can check the details for you           07:31 PM, 07th Feb                     User                    Ok           07:32 PM, 07th Feb                   Manish                   with respect to the order id - 6268103942 We would like to inform you that the collection of your item has been done and it's reached warehouse. Once it will go through the quality check your refund will be initiated to your original payment method.           07:34 PM, 07th Feb                   Manish                   please allow us a min to check with respect to the order id 6266175712           07:34 PM, 07th Feb                     User                    Today I received message from centerpoint           07:35 PM, 07th Feb                     User                    We’ve cancelled your return for order # 6266175712 , Kappa Backpack with Adjustable...  as requested by you. Please reach out to us for anything further.           07:35 PM, 07th Feb                   Manish                   please note that as we can check we have received only one item (Lee Cooper Textured Belt with Pin Buckle) and the refund for the same has been processed.           07:37 PM, 07th Feb                   Manish                   we request you to please confirm how many items you had returned in the order id - 6266175712           07:38 PM, 07th Feb                     User                    2 items           07:39 PM, 07th Feb                   Manish                   thank you for your confirmation.           07:39 PM, 07th Feb                   Manish                   please note that are going to check it with the concerned team will get back to you on your registered email id.           07:40 PM, 07th Feb                   Manish                   Please let us know if you have any other query.           07:40 PM, 07th Feb                     User                    We’ve cancelled your return for order # 6268103942 , Lee Cooper Printed Backpack wi...  as requested by you. Please reach out to us for anything further.           07:41 PM, 07th Feb                     User                    what it mean above message           07:41 PM, 07th Feb                   Manish                   We apologise for the inconvenience caused to you.           07:42 PM, 07th Feb                   Manish                   please be rest assured we will check it and let us know the update.           07:43 PM, 07th Feb                     User                    Ok           07:44 PM, 07th Feb                   Manish                   It was a pleasure assisting you. Thank you for shopping with us and have a wonderful day.           07:45 PM, 07th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2068881