Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 07 Feb 2021 15:27:40 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    My order number is 6268505096 , I haven’t receive msg for pick up from store , jubail           07:07 PM, 07th Feb                     User                    I order on 28/1/2021 it’s been 10 days but no any update           07:08 PM, 07th Feb                   Manish                   Hi, Thank you for contacting us. My name is Manish, How may I help you?           07:10 PM, 07th Feb                   Manish                   Please allow us few mins so that we can check the details for you           07:13 PM, 07th Feb                     User                    Can u please update me about my order #6268505096           07:14 PM, 07th Feb                   Manish                   Thank you for your patience.           07:19 PM, 07th Feb                   Manish                   Please note that as we can check your order has been processed at the warehouse and it ready to be shipped from the warehouse to the store.           07:19 PM, 07th Feb                   Manish                   We see that your order has been delayed, and we are really sorry for the inconvenience caused to you. We know that you are waiting for your shopping to arrive soon, and We assure you that our team is working hard to get it to you as soon as possible.   Please allow us some more time, and we will get back to you as soon as your order is ready for collection at the store.           07:20 PM, 07th Feb                   Manish                   Please let us know if you have any other query.           07:20 PM, 07th Feb                     User                    My other order # 6268587592 also on pending           07:22 PM, 07th Feb                     User                    How much time I have to wait           07:22 PM, 07th Feb                   Manish                   please be rest assured your order will be prioritised.           07:27 PM, 07th Feb                   Manish                   It was a pleasure assisting you. Thank you for shopping with us and have a wonderful day.           07:27 PM, 07th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2068801