Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 07 Feb 2021 15:03:44 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           06:50 PM, 07th Feb                     User                    Its regarding our order LM9633650068           06:50 PM, 07th Feb                     User                    We haven't received our full order.           06:51 PM, 07th Feb                   Manish                   Hi, Thank you for contacting us. My name is Manish, How may I help you?           06:51 PM, 07th Feb                   Manish                   Please allow us few mins so that we can check the details for you           06:51 PM, 07th Feb                     User                             06:53 PM, 07th Feb                   Manish                   Thank you for your patience.           06:53 PM, 07th Feb                     User                    Also we want to return this, as we were looking for vest for boys           06:53 PM, 07th Feb                   Manish                   We would like to inform you that as we can see with respect to order # 9633650068, all the items including the item (159881116 - - Juniors Solid Vest with Ribbon Applique - Set of 3) have been delivered to you successfully on​ 2/7/2021.  We would like to request you to check the shipment again and Please let us know if you have not received the request.           06:55 PM, 07th Feb                     User                             06:55 PM, 07th Feb                     User                    This is the item we have not received           06:55 PM, 07th Feb                   Manish                   please note that as we can check all the items in your order has been delivered successfully.           06:57 PM, 07th Feb                   Manish                   we request you to please specify item name you had not received as there are 3 items in the above screenshot.           06:58 PM, 07th Feb                   Manish                   Hi, I'm not getting a response from you. Are we still connected?           07:01 PM, 07th Feb                   Manish                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           07:03 PM, 07th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2068679