Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 07 Feb 2021 13:53:11 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi I just received my order Nd one of the item is not correct           05:31 PM, 07th Feb                   Manish                   Hi, Thank you for contacting us. My name is Manish, How may I help you?           05:34 PM, 07th Feb                   Manish                   Kindly share us with the order id so that we can check the details for you           05:38 PM, 07th Feb                     User                    Lm4533720256           05:38 PM, 07th Feb                   Manish                   thank you for sharing the order id.           05:39 PM, 07th Feb                   Manish                   Please allow us few mins so that we can check the details for you           05:39 PM, 07th Feb                     User                    The pink top should be yellow grey matching the pants           05:39 PM, 07th Feb  
                    User                             05:42 PM, 07th Feb                   Manish                   thank you for sharing the details.           05:43 PM, 07th Feb                   Manish                   We apologise for the inconvenience caused to you.           05:43 PM, 07th Feb                   Manish                   please note that as we are not able to check the order status at this moment.           05:43 PM, 07th Feb                     User                    Can you replace this I don't want this pink I want same what I order           05:44 PM, 07th Feb                     User                    Why you can not check when it is showing to me already           05:45 PM, 07th Feb                   Manish                   Please allow us 24 hrs and will get back to you on your registered email id.           05:45 PM, 07th Feb                     User                    Why it is like this?? Is max a small brand??           05:46 PM, 07th Feb           
         Manish                   We apologise for the inconvenience caused to you.           05:50 PM, 07th Feb                   Manish                   we can understand your your disappoint here.           05:51 PM, 07th Feb                   Manish                   however we will get back to you with the update at the earliest.           05:51 PM, 07th Feb                   Manish                   It was a pleasure assisting you. Thank you for shopping with us and have a wonderful day.           05:52 PM, 07th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2068307