Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 07 Feb 2021 13:48:07 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I ordered items almost 2weeks now           05:39 PM, 07th Feb                     User                    one of the items got cancelled by your side           05:39 PM, 07th Feb                   Manish                   Hi, Thank you for contacting us. My name is Manish, How may I help you?           05:39 PM, 07th Feb                     User                    I ordered items almost 2 weeks now           05:40 PM, 07th Feb                     User                    on of the items got cancelled           05:40 PM, 07th Feb                     User                    And i didn’t receive the refund yet           05:40 PM, 07th Feb                     User                    order number #9630577393           05:41 PM, 07th Feb                   Manish                   thank you for sharing the order id.           05:41 PM, 07th Feb                   Manish                   Please allow us few mins so that we can check the details for you           05:41 PM, 07th Feb                     User                    I am waiting           05:42 PM, 07th Feb                     User                    ??           05:43 PM, 07th Feb                   Manish                   Thank you for your patience.           05:45 PM, 07th Feb                   Manish                   please note that as we are not able to check the order status at this moment.           05:46 PM, 07th Feb                     User                    And?           05:46 PM, 07th Feb                   Manish                   Please allow us 24 hrs and will get back to you on your registered email id.           05:46 PM, 07th Feb                     User                    okay           05:46 PM, 07th Feb                   Manish                   It was a pleasure assisting you. Thank you for shopping with us and have a wonderful day.           05:47 PM, 07th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2068266