Subject: Ticket Assigned - Conversation with Bubbling Calculator
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 07 Feb 2021 12:42:29 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Bubbling Calculator Bubbling Calculator                    Hi           04:06 PM, 07th Feb                     Bubbling Calculator                    I want to add shukran points to my account           04:10 PM, 07th Feb                     Bubbling Calculator                    But it asks for invoice date and no . But it was online order           04:11 PM, 07th Feb                   Manish                   Hi, Thank you for contacting us. My name is Manish, How may I help you?           04:13 PM, 07th Feb                   Manish                   Kindly share us with the order id so that we can check the details for you           04:13 PM, 07th Feb                     Bubbling Calculator                    Hi manish           04:14 PM, 07th Feb                     Bubbling Calculator                    8232793095           04:14 PM, 07th Feb            
          Bubbling Calculator                    8232950373           04:15 PM, 07th Feb                     Bubbling Calculator                    These are the two order ids . I wan to add the shukran points to my account           04:15 PM, 07th Feb                     Bubbling Calculator                    But in the app it asks for the invoice no and invoice date           04:16 PM, 07th Feb                     Bubbling Calculator                    Are u there?           04:16 PM, 07th Feb                   Manish                   We apologise for the delayed response and the inconvenience caused to you.           04:17 PM, 07th Feb                   Manish                   Please allow us few mins so that we can check the details for you           04:17 PM, 07th Feb                     Bubbling Calculator                    Ok sure           04:17 PM, 07th Feb                   Manish                   Thank you for your patience.           04:19 PM, 07th Feb                
    Manish                   please note that as we can check you have placed the order as a guest user.           04:20 PM, 07th Feb                     Bubbling Calculator                    Yes           04:20 PM, 07th Feb                     Bubbling Calculator                    Hence my husband use the guest option as he didnt remember the account info           04:21 PM, 07th Feb                   Manish                   and for guest user shukran points are not eligible.           04:21 PM, 07th Feb                     Bubbling Calculator                    But i have the order id           04:21 PM, 07th Feb                     Bubbling Calculator                    And ill add it to my account           04:21 PM, 07th Feb                   Manish                   however we will forward your invoice on your registered email id.           04:21 PM, 07th Feb                   Manish                   please allow us some time.           04:22 PM, 07th Feb                   
   Bubbling Calculator                    Will it be forwarded by today           04:22 PM, 07th Feb                     Bubbling Calculator                    Can u specify which email id ull be frwdin it to           04:22 PM, 07th Feb                     Bubbling Calculator                    ?           04:23 PM, 07th Feb                   Manish                   Please confirm your email id - [email-masked]           04:24 PM, 07th Feb                     Bubbling Calculator                    Is it possible to fwd it to my id as well           04:26 PM, 07th Feb                     Bubbling Calculator                    [email-masked]           04:27 PM, 07th Feb                     Bubbling Calculator                    The above id is my husbands           04:27 PM, 07th Feb                   Manish                   thank your for sharing the email id.           04:28 PM, 07th Feb                   Manish                   we will forward to on the email i
 d [email-masked]           04:29 PM, 07th Feb                   Manish                   Please let us know if you have any other query.           04:29 PM, 07th Feb                     Bubbling Calculator                    Within what time we need to add for points to get added to account           04:29 PM, 07th Feb                     Bubbling Calculator                    I mean for how long its valid           04:30 PM, 07th Feb                     Bubbling Calculator                    As I remember placing sum order before and not adding to the account           04:30 PM, 07th Feb                     Bubbling Calculator                    ?           04:32 PM, 07th Feb                   Manish                   Please note that for the guest user the Shukran points are not eligible as per the policy.           04:34 PM, 07th Feb                     Bubbling Calculator                    Ok           04:34 PM, 07th Feb                     Bubbling Calculator          
           But if i add in the app using invoice info . Will it get added or no ?           04:35 PM, 07th Feb                   Manish                   Please note that your order is not eligible for shukran points.           04:39 PM, 07th Feb                   Manish                   as you had placed it as a guest user.           04:39 PM, 07th Feb                   Manish                   Please let us know if you have any other query.           04:39 PM, 07th Feb                   Manish                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           04:42 PM, 07th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2067912