Subject: New Reply Received - Late Delivery and Phone Number Update
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 07 Feb 2021 09:20:20 +0000

Hi Manish Kumar,  The customer has responded to the ticket.  Late Delivery and Phone Number Update  Ticket comment <div>
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<div dir="ltr" style="color:rgb(0,0,0); background-color:rgb(255,255,255)">Dears,</div>
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<div dir="ltr" style="color:rgb(0,0,0); background-color:rgb(255,255,255)">Please note that this issue is almost 30 days without a resolution also you have escalated it many times but the concerned team </div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, February 1, 2021 1:37:18 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#1928896] - Late Delivery and Phone Number Update
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<div dir="ltr">Hi Ahmed,</div>
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<div dir="ltr">Thanks for your patience.</div>
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<div>We are truly sorry for the delay caused in resolving the issue. We can understand your concern and your disappointment here. This is surely not the experience we want our customers to have when they shop with us.</div>
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<div>We would like to inform you that we have escalated the issue to the relevant team resolve it on a top priority.</div>
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<div dir="ltr">We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.</div>
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<div dir="ltr">Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1928896