Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 06 Feb 2021 16:06:03 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Good evening i order last night 2 pair of shoes but my friend already buy today can u cancel.1 of the shoes and the remaining is deliver tomorrow at 4 pm at my address please thanks.           07:52 PM, 06th Feb                     User                             07:53 PM, 06th Feb                   Manish                   Hi, Thank you for contacting us. My name is Manish, How may I help you?           07:54 PM, 06th Feb                     User                    Its desame size and same shoes just cancel 1 pair and deliver tomorrow 1 pair ok please sorry for 1 cancelation but dont worry i buy the the 1 remaining pair           07:54 PM, 06th Feb                   Manish                   Please allow us few mins so that we can check the details for you           07:57 PM, 06th Feb                     User                    Ok thank you           07:58 PM, 06th Feb                   Manish                   Thank you for your patience.           08:01 PM, 06th Feb                   Manish                   Please note that we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.  ​ Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery           08:02 PM, 06th Feb                   Manish                   Please let us know if you have any other query.           08:02 PM, 06th Feb                   Manish                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           08:05 PM, 06th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2064465