Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 06 Feb 2021 15:58:52 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           07:38 PM, 06th Feb                   Bot                   Hi again!           07:38 PM, 06th Feb                     User                    I received my ordered today           07:38 PM, 06th Feb                     User                    but my 1 item is still pending           07:38 PM, 06th Feb                   Manish                   Hi, Thank you for contacting us. My name is Manish, How may I help you?           07:40 PM, 06th Feb                   Manish                   Kindly share us with the order id so that we can check the details for you           07:40 PM, 06th Feb                     User                    Sure           07:40 PM, 06th Feb                     User                             07:40 PM, 06th Feb                     User                    The above is my order number           07:41 PM, 06th Feb                     User                             07:42 PM, 06th Feb                     User                    The remaining order which I have not received is the GRACO SWING           07:43 PM, 06th Feb                     User                             07:43 PM, 06th Feb                     User                    The above I have not received           07:43 PM, 06th Feb                     User                    can u plz confirm that will I receive my remaining order           07:44 PM, 06th Feb                   Manish                   thank you for sharing the order id.           07:44 PM, 06th Feb                   Manish                   Please allow us few mins so that we can check the details for you           07:44 PM, 06th Feb                     User                    Waiting for ur feedback           07:44 PM, 06th Feb                   Manish                   Thank you for your patience.           07:48 PM, 06th Feb                   Manish                   allow me one more min.           07:48 PM, 06th Feb                   Manish                   please note that as we can check one item has not shipped from the warehouse.           07:51 PM, 06th Feb                   Manish                   Please note that we will forward the issue  to the concerned team and will get back to you as soon as possible.           07:52 PM, 06th Feb                   Manish                   Please let us know if you have any other query.           07:52 PM, 06th Feb                   Manish                   Hi, I'm not getting a response from you. Are we still connected?           07:56 PM, 06th Feb                   Manish                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           07:58 PM, 06th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2064430