Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 06 Feb 2021 14:29:10 +0000

Hi Manish Kumar,  The customer has responded to the ticket.  Delivery  Ticket comment <div id="yiv3309420917"><div id="yMail_cursorElementTracker_1612621679478">Dear sir<div id="yiv3309420917yMail_cursorElementTracker_1612620480859"><br></div>
<div id="yiv3309420917yMail_cursorElementTracker_1612620481988">Very sorry to say that your service is very poor until now i did not received any information about delivery <br><br><div id="yiv3309420917ymail_android_signature">regards<br>Amir Sohail<br>    </div> <br> <div class="yiv3309420917yqt5515972886" id="yiv3309420917yqt75086"><blockquote style="margin:0 0 20px 0"> <div style="font-family:Roboto, sans-serif;color:#6D00F6"> <div></div>
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<div>On Thu, 4 Feb 2021 at 4:31 pm, Max</div>
<div id="yMail_cursorElementTracker_1612621719138">&lt;[email-masked]&gt; wrote:</div>  <div style="padding:10px 0 0 20px;margin:10px 0 0 0;border-left:1px solid #6D00F6"> <div id="yiv3309420917"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div dir="ltr"><div dir="ltr">Hi Amir,</div></div>
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<span class="yiv3309420917" dir="ltr">​</span><br>
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<span class="yiv3309420917" dir="ltr">Thank you for contacting us. </span><span class="yiv3309420917" dir="ltr"><br><br>Please note that it usually takes 4 - 5 working days for an order to get it delivered at the collection point and to be ready for the collection.<br><br>We see that your order 6268505732 has been delayed, and we are really sorry for the inconvenience caused to you. We know that you are waiting for your shopping to arrive soon, and We assure you that our team is working hard to get it to you as soon as possible. <br><br>Please allow us some more time, and we will get back to you as soon as your order is ready for collection at the store.<br><br>We thank you for your understanding and cooperation. Feel free to reach us out for further assistance.<br><br>Your friends,<br>The Support Team</span> </div>
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</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2054677