Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 06 Feb 2021 12:25:23 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           04:16 PM, 06th Feb                   Bot                   Hi again!           04:16 PM, 06th Feb                     User                    There is a return request for more than 2 weeks           04:17 PM, 06th Feb                     User                    I called twice           04:17 PM, 06th Feb                   Manish                   Thank you for contacting us. My name is Manish, How may I help you?           04:17 PM, 06th Feb                     User                    Manish, I ordered a pyjama and when I received it found only bottom peice           04:18 PM, 06th Feb                     User                    Called immediately to complain           04:18 PM, 06th Feb                     User                    They made a return request for me           04:18 PM, 06th Feb                     U
 ser                    After few days I called again she advised within 2 days will send someone to pick the peice I have and then will refund me           04:19 PM, 06th Feb                     User                    Now it's 2 weeks with ZERO ACTION           04:19 PM, 06th Feb                     User                    IS THAT NORMAL PROCESS           04:20 PM, 06th Feb                   Manish                   Kindly share us with the order id so that we can check the details for you           04:20 PM, 06th Feb                   Manish                   Hi, I'm not getting a response from you. Are we still connected?           04:23 PM, 06th Feb                   Manish                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           04:25 PM, 06th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.co
 m/helpdesk/tickets/2063405