Subject: Ticket Assigned - Conversation with Pumping Pizza
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 06 Feb 2021 12:19:56 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Pumping Pizza Pumping Pizza                    Hi           03:46 PM, 06th Feb                     Pumping Pizza                    What is the status of order no 9632351826           03:46 PM, 06th Feb                     Pumping Pizza                    Will I get this order today           03:47 PM, 06th Feb                   Manish                   Hi, Thank you for contacting us. My name is Manish, How may I help you?           03:48 PM, 06th Feb                     Pumping Pizza                    What is the status of order no 9632351826           03:48 PM, 06th Feb                   Manish                   Please allow us few mins so that we can check the details for you           03:50 PM, 06th Feb                     Pumping Pizza                    Ok           03:52 PM, 06th Feb                     Pumping Pizza                    Will I get the delivery today           03:54 PM, 06th Feb                     Pumping Pizza                    Any update           03:56 PM, 06th Feb                   Manish                   Thank you for your patience.           03:59 PM, 06th Feb                     Pumping Pizza                    Ok           03:59 PM, 06th Feb                   Manish                   Please confirm your contact number: +971506226779           04:00 PM, 06th Feb                     Pumping Pizza                    Yes           04:00 PM, 06th Feb                     Pumping Pizza                    Are you there           04:03 PM, 06th Feb                   Manish                   thank you for confirmation.           04:03 PM, 06th Feb                   Manish                   Please note that as we can check your order has already been shipped from the warehouse and on its way with the courier team.           04:04 PM, 06th Feb                     Pumping Pizza                    Can you pls tell me           04:04 PM, 06th Feb                   Manish                   Kindly be informed that it usually takes 2 - 3 working days for an order to get it delivered.           04:04 PM, 06th Feb                   Manish                   Please let us know if you have any other query.           04:04 PM, 06th Feb                     Pumping Pizza                    I ordered this on 31st jan           04:05 PM, 06th Feb                     Pumping Pizza                    Today is 6th jan           04:05 PM, 06th Feb                     Pumping Pizza                    What's the reason for delay           04:05 PM, 06th Feb                     Pumping Pizza                    I have been escalating this case n no response           04:05 PM, 06th Feb                     Pumping Pizza                    Can you tell me what is the response from courier service           04:06 PM, 06th Feb                     Pumping Pizza                    Sorry 6th feb I meant           04:07 PM, 06th Feb                     Pumping Pizza                    This is not the first time I am getting something from babyshop           04:08 PM, 06th Feb                     Pumping Pizza                    Usually deliver the next day           04:08 PM, 06th Feb                     Pumping Pizza                    This time don't know the reason for delay           04:09 PM, 06th Feb                   Manish                   Thank you for your patience.           04:10 PM, 06th Feb                     Pumping Pizza                    I dont have patience any more           04:11 PM, 06th Feb                   Manish                   please note that as per the tracking status the delivery has been attempted on 2/2/2021           04:11 PM, 06th Feb                     Pumping Pizza                    No one attempted           04:11 PM, 06th Feb                   Manish                   and the change in the delivery address has been requested from your side.           04:11 PM, 06th Feb                     Pumping Pizza                    Then why is it not delivered           04:11 PM, 06th Feb                   Manish                   We request you to please provide us with the full contact number and address in order to be updated (house number - street name - neighborhood - city - District name).           04:11 PM, 06th Feb                     Pumping Pizza                    Noone called me also           04:11 PM, 06th Feb                     Pumping Pizza                    Address on invoice is correct           04:12 PM, 06th Feb                     Pumping Pizza                    What is happening           04:12 PM, 06th Feb                     Pumping Pizza                    Wasl port views 607 building no 9 Jumeirah 1 next to Hyatt place           04:13 PM, 06th Feb                     Pumping Pizza                    Mobile no is 0506226779           04:13 PM, 06th Feb                     Pumping Pizza                    Same address mentioned as shipping address in invoice           04:14 PM, 06th Feb                     Pumping Pizza                    Still don't understand why it is not delivered           04:14 PM, 06th Feb                   Manish                   thank you for your confirming the address           04:15 PM, 06th Feb                   Manish                   Please note that we will forward your request  to the concerned team to prioritise the delivery and will get back to you as soon as possible.           04:16 PM, 06th Feb                   Manish                   We apologise for the inconvenience caused to you.           04:16 PM, 06th Feb                   Manish                   Please let us know if you have any other query.           04:16 PM, 06th Feb                     Pumping Pizza                    No           04:17 PM, 06th Feb                     Pumping Pizza                    From 2nd I am following up with different executives           04:18 PM, 06th Feb                     Pumping Pizza                    Then why it is not yet done on priority           04:18 PM, 06th Feb                   Manish                   We apologise for the inconvenience caused to you.           04:19 PM, 06th Feb                   Manish                   please be rest assured we will try our best to get it delivered at the earliest.           04:19 PM, 06th Feb                   Manish                   It was a pleasure assisting you. Thank you for shopping with us and have a wonderful day.           04:19 PM, 06th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2063374