Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 06 Feb 2021 12:02:05 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Order #9633233068           03:49 PM, 06th Feb                     User                    Courier Tracking #  FP020421001497           03:50 PM, 06th Feb                   Manish                   Hi, Thank you for contacting us. My name is Manish, How may I help you?           03:50 PM, 06th Feb                     User                    PLZ SEND ME MY PARCEL           03:50 PM, 06th Feb                     User                    Courier Tracking #  FP020421001497           03:50 PM, 06th Feb                   Manish                   Please allow us few mins so that we can check the details for you           03:51 PM, 06th Feb                     User                    OOKK BOSS           03:51 PM, 06th Feb                   Manish                   Thank you for your patience.           03:53 PM, 06th Feb                   Manish                   please confirm your contact number:  +971507182809           03:53 PM, 06th Feb                     User                    YES MY NUMBER           03:54 PM, 06th Feb                   Manish                   thank you for your confirmation.           03:56 PM, 06th Feb                   Manish                   we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.  ​ Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           03:57 PM, 06th Feb                   Manish                   Please let us know if you have any other query.           03:57 PM, 06th Feb                   Manish                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           04:01 PM, 06th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2063272