Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 06 Feb 2021 12:01:42 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                             03:47 PM, 06th Feb                     User                    this lipatick i got is totally expire           03:47 PM, 06th Feb                     User                             03:48 PM, 06th Feb                     User                    this mascara i recieved was unsealed.           03:48 PM, 06th Feb                   Manish                   Hi, Thank you for contacting us. My name is Manish, How may I help you?           03:48 PM, 06th Feb                   Manish                   Kindly share us with the order id so that we can check the details for you           03:48 PM, 06th Feb                     User                    i send u pics of items i recieved totally old expired and unsealed.           03:49 PM, 06th Feb                   Manish                   We apologise for the inconvenience caused to you.           03:51 PM, 06th Feb                   Manish                   Please share the order id           03:51 PM, 06th Feb                     User                    order no. is 6269690708           03:51 PM, 06th Feb                   Manish                   thank you for sharing the order id.           03:51 PM, 06th Feb                   Manish                   Please allow us few mins so that we can check the details for you           03:51 PM, 06th Feb                   Manish                   Thank you for your patience.           03:55 PM, 06th Feb                   Manish                   We apologise for the inconvenience caused to you.           03:55 PM, 06th Feb                     User                    one out of four lipsticks is expire and damage           03:55 PM, 06th Feb                   Manish                   Please note that we will forward your request  to the concerned team and will get back to you as soon as possible.           03:56 PM, 06th Feb                   Manish                   Please let us know if you have any other query.           03:56 PM, 06th Feb                     User                             03:56 PM, 06th Feb                   Manish                   Please note that as we can check the order status is not updated.           04:00 PM, 06th Feb                   Manish                   we will check it with our team and will let you know the update on your registered email id.           04:01 PM, 06th Feb                   Manish                   It was a pleasure assisting you. Thank you for shopping with us and have a wonderful day.           04:01 PM, 06th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2063269