Subject: New Reply Received - Re: Sorry, we had to cancel part of your order.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 04 Feb 2021 17:46:49 +0000

Hi Manish Kumar,  The customer has responded to the ticket.  Re: Sorry, we had to cancel part of your order.  Ticket comment <div dir="auto">Hi,<div dir="auto">I think the price of the blazer was 54dhs. Can we double check. Thank you.</div>
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<div>On Thu, 4 Feb 2021, 3:19 pm Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Chic,</div>
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<div>Thank you for getting in touch with us.</div>
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<div>We apologise for the inconvenience caused to you.</div>
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<div dir="ltr">The Item (162536978 - - Solid Notched Lapel Blazer with Long Sleeves and Flap Pockets) in your order went out of stock, so we've partially shipped your order.</div>
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<div>We always do a quality check on our product to check if the product is in perfect condition to provide it to the customer. This particular product is not in saleable condition and that is why it got cancelled from your order.</div>
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<div dir="ltr">The refund amount of AED 24.00 for order ID 9633115271 has been processed from our side to your credit card under the transaction ID 169999990085810573 on 2/4/2021 and it will take 7 - 14 working days to reflect in your account.</div>
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<div style="margin:0in 0in 0.0001pt"><br dir="ltr"></div>
<div style="margin:0in 0in 0.0001pt">Please also be informed that your
order ID is now ready for collection. </div>
<div style="margin:0in 0in 0.0001pt"> </div>
<div style="margin:0in 0in 0.0001pt">Kindly
make sure to have your Emirates ID or Passport, during the pickup. </div>
<div style="margin:0in 0in 0.0001pt"> </div>
<div style="margin:0in 0in 0.0001pt">Also,
make sure to have the SMS/Email ready, as it is needed in the branch to be able to
complete the pickup process. </div>
<div style="margin:0in 0in 0.0001pt"> </div>
<div style="margin:0in 0in 0.0001pt">Feel
free to reach out to us if you need any further assistance. </div>
<div style="margin:0in 0in 0.0001pt"> </div>
<div style="margin:0in 0in 0.0001pt">
<div dir="ltr">Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2054646